Accessible Hotels in Zao Onsen

I love the quiet location, lots of areas to walk around and appreciate I was surprised at all the choices for breakfast and personally preferred the Japanese style breakfast all the food, fresh tasty and attractive

We thoroughly enjoyed our stay. Having stayed at Zao Onsen thirty years ago when I worked in Japan, I wanted to share the Zao Onsen experience with my husband, and chose this hotel on the basis of the photos and reviews on Booking.com. On arrival, it all seemed very familiar. After experiencing the onsen bath, and the location of our room, I'm quite sure I had chosen the same hotel where I stayed back then! Obviously it has been quite recently refurbished, but there are some parts that don't change so much. We opted to have dinner at the hotel, which was excellent. Due to some confusion about exactly where the Z90 bus for Zao Onsen left Yamagata city,we missed the bus we wanted to take, so arrived around 6.45pm. (According to Google Maps, we could catch the Z90 from a stop about 50 yards from our previous hotel, but the reception staff there insisted we had to go to Yamagata station... so we missed the bus by one minute. After an hour and a half wait for the next one, the first stop after Yamagata station was, yes, you guessed it, 50 yards from our previous hotel!) As dinner is set out with fresh ingredients to be cooked at your table, you can't be later than 7pm. There is a shuttle bus from the hotel to Zao bus termius, but we didn't know about it, so walked to the hotel. Unfortunately, the short cut route we had planned was closed due to road works, so it was a much longer, and steeper, walk. The next morning, we got the shuttle bus to the bus terminus to return to Yamagata city. The onsen is really wonderful. Zao has a very special PH balance to the water. The bath at this onsen is superb.

Japanese style room was very nice. Personal very friendly. Onsen really good!

Staff are friendly and they can speak simple English. Breakfast and dinner are delicious. Room is big and provided the charge cables. Spa is good. Also, there is a big car park on the ground floor.

Spacious clean rooms. Nice large bathroom. Very close to the station. Staff are friendly and helpful! 7-Eleven just downstairs. Many restaurants nearby.

It was an outstanding experience from start to finish. The staff were incredibly nice and helpful, always going above and beyond to ensure our stay was comfortable and enjoyable. Dinner was a truly cool experience, featuring exquisite Japanese cuisine that was both authentic and delicious. The onsen was also exceptional, providing a serene and relaxing atmosphere. The overall vibe of the hotel was inviting and warm, making it a perfect retreat. Highly recommended!

The place is near to yamagata station and lots of convinece store there. Also the lounge at 2nd floor provide free coffee, tea and ice cream for the whole day.That was superb.😍😍

Excellent Dinner and Breakfast. All inclusive drinks. Private Onsen/Hot spring was amazing. Staff were very accommodating and the Cherry blossom in full bloom along the nearby river was a huge bonus. Excellent artworks throughout the property

fantastic dinner and breakfast. friendly staff, nice onsen and front desk able to communicate in English.

The Onsen was wonderful and in a great location we had a great breakfast with lots of options. Dinner was a beautiful traditional Japanese cuisine.