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The hotel is well located near the MRT station, so is easily accessible. The facilities especially the family outdoor hot springs area are terrific. The staff are very helpful and friendly and understood our Australian English very well. The shuttle service was also very good.

room is clean and comfortable. aircon works well. hotel also has a shuttle service that can pick up/send guest to the nearest train station. went there for the hot spring in room and it was great. bed is king size (i think) so it was great for us since we have habit of sleeping separately.

Excellent location. 5-10 min walk from Taipei Main bus terminal and train station. Very clean hostel and comfortable bed and each cabin has proper blinds which offers privacy. Very friendly and helpful reception.

Shower cabins are of ample room. The bed was clean

Hot bath with spring water in private tatami room. Super super amazing Service from hotel team. So so so friendly and so so so helpful and free shuttle bus.

Hotel was clean, room was huge. We'd requested for a room with 3 single bed and was provided such. Staff were friendly and helpful, provided us with recommendations and even helped to booked the airport shuttle. Venue is a few minutes walk away from the station but quite venue and nice ambience. A few local restaurants around the area so you do not have to worried about having no food for late night supper.

Super clean, comfy. close to main station, nice area around, they let us kept the luggage a bit longer after check out, coqy atmosphere, great breakfast. Dorms still have a lot of privacy due to the bed curtain plus luggage cabin in the room locked with the card

We've been at this hotel the second time and would surely come back. It's in New Taipei but as the next metro stations are close by (10 min by foot) it is easy to reach any destination in Taipei by public transport. There is even a shuttle bus from the airport, which stops right in front of the hotel.

The location of the hotel is not the most central in the city, but a programmed hourly shuttle bus from the hotel to the Jiannan Road metro station 500 meters away make up for this somewhat (but beware, you have to reserve well in advance, otherwise the driver will not do the trip !). The hotel construction is marvellous, as are the rooms and the breakfast and the ground floor restaurant.

The hotel is very nice. It is clean, comfortable and quiet. The shuttle pick up from the station was very greatly appreciated. The staff were very friendly and spoke great English. The hot spring was great with genuine hot spring water. Having the terrace provided such a good atmosphere. Be warned the bath was small, two large people probably wont fit. The included breakfast was decent, it had variety.