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It's an amazing place to enjoy the beautiful sunrise and wonderful sunset. Lasanthi is very very helpful. She tries her best to help me all the time and make my stay here as comfortable as possible. Thanks for your excellent service 👍 Will come back in the near future 😁

Food was good, staff freindly and attentive, location quiete and peaceful

Cleanliness , breakfast was good , staff great

This compact, but adequate, room has the best lighting of any hotel I've had the pleasure of staying in. The room has good, quiet air-conditioning, and ours, being a corner room, had windows on two sides with a door that opened onto a small balcony. There were tea and coffee making facilities, and two complimentary bottles of water each day. Toiletries were also replenished daily. The bed was good, very comfortable, not too firm, and the large pillows were nice and soft. Again, the bathroom was small but adequate, with a shower. However, there was no shower curtain, so the bathroom floor gets a good soaking, which is a personal dislike. The shower had hot water, but I found the mixer tap difficult to control to get an even temperature; thankfully, in the end, I managed to master the controls. The rooftop bar is great playing my type of music loud but not unbearably so. There's a great Karaoke night on Saturday., run by a man who is a very good singer. The bar food is good as is the service. The majority of the staff are very friendly and helpful. Every afternoon when we returned the reception staff gave us a small glass of chilled roselle juice, which was very refreshing after a tiring day. We did enjoy our stay here and extended it from two to five nights.

For location it was really nice being right on the lake but walking distance to the town. My room was on the African Queen and it was clean and comfortable and roomy. The staff was friendly and pleasant. They even remembered me from last year. When there was a storm and they lost water to the boat, they gave me a temporary room that had hot water so I could shower. I thought this was very thoughtful and customer service orientated. The food at the restaurants was good.

Very clean and well looked after hotel. All staff were very friendly.

The breakfast was everything I need for sure

Probably Mwanza's best hotel. Clean, good food, nice setting. Very nice place

Gold Crest hotel is an excellent establishment in Mwanza. It is located right in the heart of Mwanza which is very convenient for tourists from other countries as there is excellent access to a number of different banks to obtain cash for the days activities. In our case we arrived with a low cash reserve and needed to withdraw cash daily from Travel cards. This was a concern at first but as there are numerous large banks very near to the Gold Crest we were able to find one that could accept our Australian travel cards and make the necessary withdrawals. The Mwanza town centre is quite safe for tourists and we experienced no problems in walking in the town area both for shopping at stores and local markets and to do our banking. The people of Mwanza are friendly and trustworthy and everywhere we went we received a warm welcome and excellent service. Staff at the Gold Crest are very helpful and friendly - with a strong desire to provide great service. The breakfast provided with our room was very good - with wide range of items and the location is tops, as you can sit on the balcony overlooking the street to eat, or indoors at very comfortable places with table service - which ever you prefer. The Gold Crest restaurant has food options to a very high standard - we felt that the meals we ate were the equal of any we had on our extended tour of Europe and Africa. Really high standard for presentation and quality (delicious) and large very adequate portion sizes. We found that one meal between two was often sufficient and the pricing was very good making the meals in the hotel a very nice high standard value for money experience in a very comfortable atmosphere. Room Service was good and the rooms are cleaned everyday and the hotel also has an excellent value laundry service which we used several times - very convenient. When it came time to pay we were able to pay with credit card which is not always a certainty in Africa. Many thanks to the Gold Crest hotel.