Boutique Hotels in Colombo

Great rooms and ambiance. Hotel management is so nice and friendly.

Everything was absolutely perfect. I recommend the buffet for dinner

Everything about the hotel was excellent from its location to services.

Kindness of the workers of the lobby

This hotel was really lively boutique Hotel. We loved it. Centrally located. Breakfast was delish. Food is fab in resturant. Staff exceptional soooo nice and helpful.

It was a great room with a balcony, very clean and a feeling of quality for the price

It’s difficult to pinpoint just one thing that made my stay exceptional, which, in my opinion, is a sure sign that the Hilton Colombo has the right balance across the board. Check in was seamless, my room was 1615, I was graciously upgraded, so my humble thanks to reception for this. The room itself was spacious, with a fantastic, huge, and super-comfy bed. The TV had English channels (a definite plus!),the view was fabulous. Plenty of complimentary water, a fresh fruit bowl was delivered shortly after I arrived. The room also had an iron and board, and for the first time ever in my travels, I noticed oxygen face masks provided in case of fire. Bonus points to Hilton for that thoughtful health and safety measure. But what truly made my stay so special was the staff. I have genuinely never stayed at a hotel where the team was this warm, professional, and kind. I have to mention a few people by name because they absolutely deserve it. Dinesh in the lounge, I take my hat off to this man. With over 30 years at Hilton, he embodies the very best of hospitality. He couldn’t do enough for me. During one of our chats, I remembered it was my birthday (which I had genuinely forgotten myself due to travel and timezones!). Unbeknownst to me, Dinesh contacted the Duty Manager, Mr. Dinindra, and the Guest Relations Manager, Ms. Zainab. Within ten minutes, both managers, along with Dinesh and the lovely Kiara, appeared at my table singing “Happy Birthday” and presenting me with an incredible cake. It was such a touching moment. I often see guests treat hotel staff poorly, as if they’re beneath them. My advice, engage with the staff genuinely, without attitude or pretence. When you connect on a human level, the service you receive will exceed every expectation. My experience here is proof of that. Who really cares what the price of a coffee of beer costs in the hotel, honestly it doesnt matter. You simply cant put a price on this level of warmth, kindness and professionalism.

Nice to stay, unique experience in Colombo

Everything - gorgeous historic feel, From the setting to the service and the music

Beautiful architecture, amazing pool, friendly staff and great food