5-Star Hotels in Negril

Beautiful staff & amazing property Some great food options

The Cliff hotel was amazing, my partner and I can't stop talking about how wonderful the place is, even my 3 year old had an amazing time. The scenery was lovely, the decor all over the hotel and the room were beautiful. The room we stayed in was big and beautiful, wouldn't change anything. It was just simply home away from home. All the staff we came in contact with were friendly even the ones that was just passing by. They are very helpful as well. I remember the night when we arrived we decided to go to the pool and was bringing our room towels and a staff member told us that there should be towels by the pool and she went out of her way to ensure that they were still towels there and found us and gave them to us. After checking out we decided to stay awhile to enjoy the pool and a gentleman, not sure if he was the manager or supervisor gave us a room to put down our stuff and to even shower after. That showed us how much they look out for their guests. Simone who did my mani and pedi did an excellent job as well, I loved the service she provided. The rooms were clean, bathroom were updated and looking amazing, bed was so comfy you will just fall asleep in no time. Everything was functional. The food we ordered for breakfast and dinner for the 3 of us was 10/10. The presentation was wonderful, they all tasted great, the portion was great as well. The Cliff hotel is where you would go to relax, chill and entertain yourself with all the activities you can do on property like the pool, dart, connect 4, pool volleyball and other games provided. It's just peaceful. It's not a big hotel with lots of stuff going on but you can make the best of it with your traveling partners.

The food even though it was much variety

The beach was great, food was good. We had an enjoyable time. I would like to praise the security who was there on the night of the 8th February, 2025 as he saved us from being held up by a man on a bike who followed us and tried to say that I hit him with my car. I believe his intention was to rob us. The guard quickly closed the gate and told him the police were going to be called and with that he departed quickly. I reported it to the police the next day and will be sending them my video footage from my car.

The Caves is an amazing place! From the customer service to the authentic amazing Jamaican food and of course the drinks! Truly magical vacation in a unique boutique style resort.

The location is amazing with the best sunset views. My only complaint is that it has no steps from the terrace/beach area to the lower pool and swim up bar.

The staff was very friendly I love the food The rooms very clean an fresh

The customer service, environment and the serenity

The customer service was excellent, the resort was clean.

I loved the beachfront views and spacious beach! There was always plenty of lounge chairs and the employees were very kind and welcoming.