Five-Star Hotels in Batu Ferringhi

We absolutely loved our view from our room, we loved the comfort of the room and the big bathroom, we loved the generous breakfast that had all kinds of dishes. We enjoyed the enormous evening buffet. We also had a spa treatment an a couples massage that was incredible. The location of the hotel is a bit remote but there is a free shuttle service everyday provided by the hotel to Batu Ferringhi and to George town. The beach was beautiful but we didn't swim as there were lots of big jellyfish. All in all a memorable experience.

Modern-design room, nice facilities, a gate direct to beach seafront available for hotel customer only.

Incredible service, staff is kind and helpful. The location is great and the spa was incredible! The complimentary afternoon tea and cocktail with the rasa wing booking was way better than what we imagined. And there’s even a doctor available which saved our trip when I got sick one day. We will definitely book again should we visit Penang once more.

Everything was great. Very good experience 👌

Room, breakfast, pool, service, quiet atmosphere, beachfront location, nearby Freedom Hill hike

The service, spaciousness of the apartments, and buffet breakfast was tremendous. We stayed in a 1 bedroom apartment with a family of 3, 2 adults and a 14 year old. We called and emailed in advance to arrange a second bed (roll out, all made up). All sorted perfectly by the hotel. A great stay! 😊

Such a beautiful hotel with great clean and comfortable rooms, we got the sea view facing rooms and it was an absolutely stunning view. I really enjoyed my stay here, very great location to check out the sights and sounds of georgetown!

Rooms are amazing, pool and gym are also great

Amazing sea view rooms, absolute steal deal.!

The staff are spectacular! The moment we arrived on site with our luggage, a staff member approached and asked if we are checking in and he took care of loading our luggage while giving us directions to the reception on the 3rd floor. While we were checking in, we got complimentary icecream and our bags were brought to our room shortly after we went inside the room. Beds were king sized and comfortable, linen was clean, and the pillows were awesome! AC worked well and there us a mini fridge with complimentary drinks and some small snacks (wafer cookie and chocolate covered nuts) Black out curtains ensured we could sleep through the night (maybe set an alarm if you wanted to get up early otherwise you'll think it's still the middle of the night when it's 10am!) Breakfast buffet was a great value and some dishes and drinks changed daily. You can get nasi lemak, fried noodles, salad, assortment of pastries and bread, icecream, soup noodles, steamed buns and sticky rice, congee, and there is a coffee machine too (i didnt use it but it looked popular!) Housekeeping comes by daily and if you're in the room they will check if you'd like anything changed or the room cleaned, very friendly and kind staff. The driveway in front of the hotel lobby is managed by a security guard all day long. He works hard to direct traffic and keep things moving , especially since people are hailing cars and constantly getting picked up or dropped off. He took time to help us load up bags into our car when we were leaving and that was greatly appreciated. A minor thing was our room had some bug husks near the ceiling on one wall and it looks like the bugs are all gone, just had these old shells left behind. The front desk staff immediately got housekeeping to clear it when we mentioned it, and they also offered to change the room for us too! We stayed in the same room in the end because there was no issue with the room especially after it was all cleaned up.