What’s the Best Time to Pick Up My Rental Car at the Airport?

• Explore the best time to pick up a rental car at the airport and discover how inputting your flight information can help inform the rental company of any delays
• Learn what to do about flight delays and after-hours pickups
• Discover how to adjust your pickup time with a rental company

When renting a car, you need to indicate the time at which you plan to arrive at the rental company. Arriving on time lets the rental company organize their resources so that your vehicle is ready when you need it. This article will provide insight on how to choose the perfect pickup time for your airport rental and how to navigate flight delays and after-hours pickups.

Choosing a pickup time during booking

When renting a vehicle online, you’ll be asked to select your pickup time during the booking process. If you plan to pick up your car from an airport, you’ll also have the option to input your flight information. This lets the rental company adjust your booking if your flight is delayed, or if you run into issues with your luggage or immigration queues. If you’re picking up a car from the airport, consider choosing a pickup time between one and two hours after your scheduled landing time.

Navigating rental pickup and delayed flights

Rental companies based in airports are familiar with the ins and outs of air travel, and will be able to track a delayed flight if you provide them with your flight details. The majority of companies will likely hold your car until you arrive. Others may charge late fees or request you pick up your vehicle the next day, even if the delays weren’t your fault. It’s a good idea to check the terms and conditions of your rental agreement so you’re aware of any policies related to airport delays and pickup.

Picking up your car when the rental desk is closed

Sometimes, your flight may be scheduled to land outside of standard business hours or a delay may result in you landing after the rental company has already closed. This can be a stressful experience, especially after a long flight. Most rental companies will stay open for about two hours after their standard closure time to accommodate your delay. Where possible, others may agree on alternative pickup arrangements with you. If you’re aware of any delays and able to communicate with the rental company, it’s a good idea to share this information as quickly as possible.

Changing your pickup time

Changing your pickup time for your rental is simple. If you’re planning on changing your pickup time, you can update your booking online or contact the rental company to give them as much advance notice as possible of the change. Generally, these changes will not incur an additional charge. If you’re changing your pickup time, make sure to reconfirm your flight details and itinerary information.