About this property

Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides. The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style. Each comes with a minibar. Hot dishes and cold snacks are available from the hotel’s room service. Enjoy your lunch on the terrace or take in breathtaking views of the city while sipping a cocktail at the bar. A blend of French, Moroccan and Italian food is served at Le Belvedere and oriental finger food can be tasted at the Orient Café. Mercure Grand Jebel Hafeet Hotel is situated 2 hours’ drive from Abu Dhabi and Dubai. The Hili Fun City Park is 25 km from the hotel and the Camel Race Track and zoo can be found 10 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 double bed
1 large double bed
1 double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ivy
    Philippines Philippines
    Everything for us was perfect.place,.friendly staff, food ,swimming pool with sounds and someone dancing we enjoyed so much💯💫
  • Sushma
    United Arab Emirates United Arab Emirates
    Location ofcourse incase you prefer driving to the mountains, Staff and politeness is the biggest advantage.added on facilities like mini golf, indoor games are good for children to get occupied.
  • Sameer
    United Arab Emirates United Arab Emirates
    I like the stuf treatmant. I realy like the seimming pool. I like the hotel very much... It is nice to stay in this hotel. We dicided to come often... Good luck...
  • Zia
    United Arab Emirates United Arab Emirates
    One of the best places to stay in the UAE that checks all the boxes—location, luxury, views, and a fabulous breakfast—is
  • Vivienne
    United Arab Emirates United Arab Emirates
    The location, on Jebel Hafeet, is amazing with views over Al Ain, and fresher, cooler air. Staff were all helpful, especially Moshi on reception. Bed was very comfortable and room was well equipped and clean. Breakfast was good with a variety...
  • Amit
    United Arab Emirates United Arab Emirates
    Location, Hospitality, food options, multiple options to keep the kids engaged. A special shout out to the Operations Manager Mr Krishna Menon who was continuously interacting with the guests and was personally attending the guests in the peak...
  • Prasad
    United Arab Emirates United Arab Emirates
    Room was nice clean and spaciois. All amenities are good
  • Genalyn
    United Arab Emirates United Arab Emirates
    Perfect for family getaway. Kids enjoyed the pool and play area. Very nice view from the top of the mountain.
  • Adelene
    South Africa South Africa
    The staff were friendly. The food was very good. My children loved the animals.
  • Arshad
    United Arab Emirates United Arab Emirates
    There is nothing much to complain about. Actually, the room was clean and well maintained, and breakfast, pool, and other hotel facilities were amazing,

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Oryx Grand Hotel Jebel Hafeet takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 200 is required on arrival. That's about US$54. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroCash

The fine print

Need-to-know information for guests at this property

All guests are required to present a valid physical ID upon check-in.

Children under 12 years old can stay free of charge when using their parents' existing bed.

An extra bed is available upon request for an additional charge of 150 AED.

Outside Food and Shisha are Prohibited.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AED 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.