You might be eligible for a Genius discount at Neptune Resort. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Featuring a hot tub, swimming pool, steam room and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking. Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Centre. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away. All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room, and fees may apply. The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World. Tom's Cafe, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Situated in the best rated area in Gold Coast, this property has an excellent location score of 9.5

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

  • Free private parking available on-site


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alex
    Australia Australia
    The property is in a perfect location, very clean and comfortable, casting on the TV which was great for watching movies together and the most comfortable couch I’ve ever experienced in a holiday rental! There is a nice pool and a cafe with great...
  • Sheryl
    Australia Australia
    Very clean and comfortable stay. Beds and linen were very good. Lovely sitting area and great kitchen with a full size fridge and a dishwasher. Balcony was a Bonus with a great view. We were on a high floor and the lifts were good. Especially...
  • Anne
    Australia Australia
    The staff are always friendly & helpful. I was allowed late check in.There is a spa, sauna, small gym, pool & tennis courts. The resort is walking distance to Pacific Fair & close to Oasis shopping arcade & walking distance to beach & South...
  • Annie
    Australia Australia
    Didn't have breakfast. Location was good for what I needed
  • Erin
    Australia Australia
    Amazing location, super friendly staff and plenty of amenities. Great value for money too.
  • Daniel
    Australia Australia
    Ticked all the boxes Clean Comfortable Great management Perfect location Good facilities And very fair price 👏 👌
  • Peter
    Australia Australia
    great location near bus and light rail pacific fair shops walking distance to Broadbeach restraunts coffee shops oasis shopping centre very central to everything.
  • Tina
    Australia Australia
    Lovely staff! Great location, pacific fair and light rail right across the road!
  • Walker
    Australia Australia
    great location handy to everthing. Parking was easy and always had a park. great pool/spa Staff were very helpful and friendly.
  • Manon
    Australia Australia
    Clean, comfortable and well located closed to Broadbeach

Host Information

Company review score: 9.1Based on 795 reviews from 1 property
1 managed property

Company information

Welcome to Neptune Resort. We look forward to having you stay with us. Management Brett Togni

Property information

Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, steam room, full-sized tennis court, onsite cafe and free undercover parking.

Neighbourhood information

All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!

Language spoken

English

Property surroundings

House rules

Neptune Resort takes special requests - add in the next step!
Check-in
From 14:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$131. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 35 per child, per night
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.

All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the apartments are only serviced once a week.

Please note that Neptune Resort requires an AUD 200 credit card pre-authorisation for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorisation for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Neptune Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.