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About this property

Featuring an indoor pool, this hotel in Riviѐre-du-Loup, Quebec is located off Highway 20. Modern guest rooms include free Wi-Fi and cable TV. A microwave, refrigerator and coffee facilities are offered in every Hôtel Universel, Centre de congrѐs Riviѐre-du-Loup room. Each includes a work desk, air conditioning and ironing facilities. A fitness centre is available at the hotel. Small meeting rooms are accessible at Hôtel Universel as well. During winter, it offers direct access to a snowmobile trail. Centre Hospitalier Regional du Grand-Portage is 3.3 km from the hotel. Please note if you would like to stay more than 3 days please contact the hotel directly

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.7)

    • Top pick by families with children

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Prices converted to USD
We have no availability on our site for this property between Fri 19 Sept 2025 and Mon 22 Sept 2025

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1 extra-large double bed
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1 futon bed
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1 sofa bed
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1 large double bed
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Limited supply in Rivière-du-Loup for your dates: 2 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Kennes
    Canada Canada
    This hotel was beautiful, the room was really nice and spacious, and clean. The pool was nice but I was a little disappointed that the whole thing was only 4 feet deep and the slide was closed when we got there. Beds were comfortable.
  • Merri
    Canada Canada
    Clean room. Pet friendly first floor location with park8ng right outside the doors
  • Dawn
    Canada Canada
    It is a lovely, clean place to stay, close to lots of places to eat and stores.
  • Katherine
    Canada Canada
    Our family of 4 had a great stay here. The location is convenient. The standard two-bed room was comfortable. The indoor pool was a great perk for the kids, glad to see a lifeguard on duty and some life jackets available. Appreciated the kind...
  • Jackie
    Canada Canada
    Unfortunately we did not have enough time to fully take advantage of Spa facilities but they looked good and wish we had the time to use.
  • Melissa
    Canada Canada
    The food at the restaurant was great and the prices were reasonable. The pool was great and safe for children. Rooms were quiet.
  • Paola
    Canada Canada
    Beds were very comnfortable. Kids enjoyed the pool and the slide.
  • Madison
    Canada Canada
    One of the comfiest hotel beds I've ever slept in.
  • Melanie
    Canada Canada
    very nice rooms and the staff is amazing. the restaurant is very good and very good prices.beautiful place that keeps expanding. there is a water slide for the kids as well and there's a spot outside for the parents.
  • Gail
    Canada Canada
    This is a well-appointed hotel with all the little extras a traveller wants.

Hotel surroundings

Restaurants

1 restaurant on site
  • Boreal
    • Cuisine
      American • Argentinian • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Hôtel Universel, Centre de congrès Rivière-du-Loup takes special requests - add in the next step!
Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 01:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about US$145. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover

The fine print

Need-to-know information for guests at this property

The health centre and swimming pool area will remain open.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Licence number: 054854, valid until 30/11/2025