Sustainability certification

Hampton Inn & Suites By Hilton Waterloo St. Jacobs

–Excellent location – show map
+34 photos
Scored 8.6
Rated excellent

Excellent location!

9.0

Property highlights

About this property

Comfortable Accommodations: Hampton Inn & Suites By Hilton Waterloo St. Jacobs in Waterloo offers rooms with air-conditioning, kitchenettes, and free toiletries. Each room includes a work desk, seating area, and a sofa bed. Leisure Facilities: Guests can enjoy a saltwater and indoor swimming pool, fitness room, and indoor play area. Additional amenities include a pool bar, outdoor seating, picnic area, and games room. Dining Options: The hotel provides an American buffet breakfast and offers in-room breakfast services. A variety of menus cater to special diets, ensuring a pleasant start to the day. Convenient Location: Located 11 mi from Region of Waterloo International Airport, the hotel is near attractions such as University Stadium (3.1 mi) and Stratford Festival Theater (29 mi). An ice-skating rink is also nearby.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Hampton by Hilton
Hotel chain/brand
Hampton by Hilton

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

American, Buffet

Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Alison
Canada Canada
“Location was great. Very clean. Staff were helpful. Breakfast was good, lots of choices. Didn’t get to the pool. The bed was lacking - the mattress wasn’t very comfortable and the bedding wasn’t the best. Otherwise, a great place to stay.”
Karen
Canada Canada
“Very clean, bright and welcoming. The breakfast/lobby area was large and lovely. Breakfast was also really good! I’ve never seen chocolate waffles or peameal bacon at a breakfast bar at a hotel before….nice touch. Beds were comfortable as well.”
Whillier
South Africa South Africa
“comfortable. Good food. Good service when asked for hairdryer”
Jane
Canada Canada
“Property was in a convenient location to our activities and close to shopping and restaurants nearby.”
Rahel
Canada Canada
“Excellent location, next door to where friends were staying, walking distance to stores. The breakfast was great. The front desk person was friendly and helpful (sorry I cannot remember her name). Also liked the trail at the back of the...”
Jane
Canada Canada
“Very nice fresh facility. Appreciated the lightness of the decor. Lovely linens. King size room felt spacious but not empty. Great breakfast/ eating area.”
Stacey
Canada Canada
“Had an excellent stay! Thank you to all of the wonderful staff.”
André
Canada Canada
“Located right next to the Farmers Market. Room was huge and new, beds comfy, bathroom and shower also ample. Breakfast had good amount of options.”
Williams
Canada Canada
“Everything very good except pool cold. Waiter was off and on, coming to help us. TV channels could be better for movies. Otherwise, very good.”
Ronald
United States United States
“Breakfast was good but a choice of Canadian Bacon or regular bacon would have elevated it”

Hotel area info

House rules

Hampton Inn & Suites By Hilton Waterloo St. Jacobs takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 50 is required on arrival. That's about $35. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscoverUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to provide a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hampton Inn & Suites By Hilton Waterloo St. Jacobs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CAD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.