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About this property

Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness centre, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, electric vehicle charging station, bicycle parking, and luggage storage. Prime Location: Located 134 km from Calgary International Airport, the hotel is near attractions such as Banff Park Museum (1.9 km) and The Whyte Museum of the Canadian Rockies (2 km). Mountain views enhance the stay.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.0)

  • Top pick by families with children

  • Free private parking available at the hotel


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Availability

Prices converted to USD
We have no availability on our site for this property between Sat 20 Sept 2025 and Tue 23 Sept 2025

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2 large double beds
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2 large double beds
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1 large double bed
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1 large double bed
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1 large double bed
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Limited supply in Banff for your dates: 6 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Raine
    United Kingdom United Kingdom
    Fantastic hotel in a beautiful spot overlooking the Rocky Mountains.
  • Jacob
    Malta Malta
    The stay was perfect - good location, parking available on site, modern rooms and very clean. The heated pool is great too with beautiful views of Banff
  • Mya
    Myanmar Myanmar
    The front desk staff, Ms. Alexia is so helpful and gives kind assistance to us. We appreciate her effort. The hotel provides bus coupons to ride in Banff, which are extremely useful.
  • Robyn
    Australia Australia
    Excellent location Breathtaking view Extremely comfortable Spa area stunning
  • Jennifer
    Australia Australia
    I especially loved the outdoor hot tubs. The staff at reception were really helpful
  • Aisling
    Ireland Ireland
    Location, clean, comfortable bed, friendly and helpful staff, outdoor hot pool, complimentary filter coffee
  • Alan
    United Kingdom United Kingdom
    I excellent guest room and bathroom. Great free parking underground. Staff very polite and friendly.
  • Jean
    Malta Malta
    Amazing service. We appreciated the free bus pass which was included. :)
  • Maryna
    Canada Canada
    It was a great experience! The staff was super friendly! Our room was with a mountain view, bed is super comfortable, coffee was really good. We spent a really good time in the hot pool with amazing view. Breakfast in the restaurant was delicious!
  • Morag
    United Kingdom United Kingdom
    The room was a great size and very comfortable. Also really liked the rooftop hot pools with their stunning views. Also appreciated the grab and go options at sister restaurant next door. Also liked on site laundry facility. Staff were great too.

Hotel surroundings

Restaurants

1 restaurant on site
  • Good Folk
    • Open for
      Dinner

House rules

Otter Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.