You might be eligible for a Genius discount at Otter Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness centre, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, electric vehicle charging station, bicycle parking, and luggage storage. Prime Location: Located 134 km from Calgary International Airport, the hotel is near attractions such as Banff Park Museum (1.9 km) and The Whyte Museum of the Canadian Rockies (2 km). Mountain views enhance the stay.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free parking
- Fitness centre
- Restaurant
- Free WiFi
- Tea/coffee maker in all rooms
Sign in, save money

Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Raine
United Kingdom
“Fantastic hotel in a beautiful spot overlooking the Rocky Mountains.” - Jacob
Malta
“The stay was perfect - good location, parking available on site, modern rooms and very clean. The heated pool is great too with beautiful views of Banff” - Mya
Myanmar
“The front desk staff, Ms. Alexia is so helpful and gives kind assistance to us. We appreciate her effort. The hotel provides bus coupons to ride in Banff, which are extremely useful.” - Robyn
Australia
“Excellent location Breathtaking view Extremely comfortable Spa area stunning” - Jennifer
Australia
“I especially loved the outdoor hot tubs. The staff at reception were really helpful” - Aisling
Ireland
“Location, clean, comfortable bed, friendly and helpful staff, outdoor hot pool, complimentary filter coffee” - Alan
United Kingdom
“I excellent guest room and bathroom. Great free parking underground. Staff very polite and friendly.” - Jean
Malta
“Amazing service. We appreciated the free bus pass which was included. :)” - Maryna
Canada
“It was a great experience! The staff was super friendly! Our room was with a mountain view, bed is super comfortable, coffee was really good. We spent a really good time in the hot pool with amazing view. Breakfast in the restaurant was delicious!” - Morag
United Kingdom
“The room was a great size and very comfortable. Also really liked the rooftop hot pools with their stunning views. Also appreciated the grab and go options at sister restaurant next door. Also liked on site laundry facility. Staff were great too.”
Hotel surroundings
Restaurants
- Good Folk
- Open forDinner
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.





The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.