The Castle at Swan Lake

–Great location - show map
+29 photos
Scored 8.7
Rated excellent

Free Wifi

9.7

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travelers can enjoy the meeting facilities and business center. A terrace with a garden is available. Free parking is provided. The hotel is only 6.2 mi from UBC Okanagan Campus and 3.7 mi from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 30 mi from the property.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms

Property highlights

  • Top Location: Highly rated by recent guests (8.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Venessa
Canada Canada
“The rooms are huge, beautiful and spotless. Staff were incredibly friendly and helpful. The food at restaurant within the hotel was delicious. No need to leave the property.”
Vishal
Canada Canada
“We booked King Suite and it was amazing. The kitchen was great, sofa, bathroom. Everything was top notch. Loved our stay. In addition, we used hot tub and pool as well. Really loved the amenities. Bonus: They had a great pumpkin and corn...”
John
Canada Canada
“WE liked the fact that it had the bedroom separated from the living area as this allowed for one person to get up earlier and not effect the other who wanted to sleep longer. We also ejoyed having a kitchen in the room as it allowed us to eat 1-2...”
Jenifer
United States United States
“The staff was so friendly and accommodating at check in and check out. The room was wow! A whole apartment! Lots of room, immaculately clean, full kitchen and comfortable bed. We especially loved the fireplace and made good use of it, along...”
Wessel
Canada Canada
“Beautiful amenities. Great price. Loved the full kitchenette. Comfy beds. All you need. Loved the pool and hot tub. Great service”
J
Canada Canada
“We reserved a king suite overlooking the pool at the rear of the property. It was really really quiet. Had all the facilities we wanted. Shower was excellent with a proper deep bath. Check in and out was simple. Swimming pool was lovely. Beside it...”
Huimei
Canada Canada
“The room is very big and conform. good for family. There is alos a kitchen in the room so that you can cook if you want. They have all the kitchen set in the room.”
Linda
United States United States
“Full size kitchen had the necessary items for our drink prep and keeping our food cold in fridge. Ice was obtained from a fridge downstairs. Room was large, with beds, bath, kitchen with table, and living area with couch and chairs. Lake view...”
Lori
Canada Canada
“Loved having a kitchen, very nice pool and hottub!”
Shelley
Canada Canada
“A really unique setting, amazing view and great space! Awesome soaker tub and very friendly, helpful staff.”

Hotel area info

Restaurants

1 Restaurant On Site
The Intermezzo Castle Bistro
  • Cuisine
    Italian • European
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Castle at Swan Lake

Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms

House rules

The Castle at Swan Lake takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $143. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.