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Experience world-class service at Chalet Altesse - Premium Apartments

This 5-star chalet in Zermatt, close to the Klein Matterhorn Cable Car, offers stylish apartments with a unique ski-in and ski-out location, as well as free WiFi access. Each of Chalet Altesse’s apartments has a balcony or terrace and offers panoramic Matterhorn views. They are all accessible by lift. Bed linen is provided, and towels are changed once a week. Built from natural stone and wood in modern Alpine style, the Chalet Altesse features top-quality contemporary furnishings and spa facilities, including a Finnish sauna and a steam bath. Several services can be organised at an additional cost, including meal deliveries from a restaurant, groceries, laundry, and extra cleaning. On request, fresh bread can be organised every morning at a surcharge. The bus stop, a grocery store, and a playground are only a short walk away from Chalet Altesse.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Zermatt, this property has an excellent location score of 8.9

Apartments with:

Terrace

  • Ski-to-door


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Availability

Prices converted to USD
We have no availability on our site for this property between Mon 22 Sept 2025 and Thu 25 Sept 2025

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Accommodation Type
Number of guests
Price
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Not available on our site for your dates
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Not available on our site for your dates
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Not available on our site for your dates
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Not available on our site for your dates
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Limited supply in Zermatt for your dates: 17 five-star apartments like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Myrna
    Switzerland Switzerland
    Talk about a gorgeous surrounding! Quick access to hiking routes, quiet area to enjoy the nature sounds, and of course, the view to the Matterhorn. The home itself is priceless. Spacious, clean and cozy. The spa offerings are what you want after a...
  • Ng
    Malaysia Malaysia
    Thank you for being such an exceptional host! Our stay at your hotel was simply delightful. From the comfortable rooms to the outstanding service, we couldn't have asked for more. We look forward to returning in the future. Highly recommended!...
  • Peir-ing
    Taiwan Taiwan
    The apartment is well equipped, and the manager provides lots of useful information.
  • Vrstravel
    Switzerland Switzerland
    Die Lage ist wunderbar ruhig mit direktem Blick auf das Matterhorn. Wanderungen und Biketouren starten direkt vor der Haustüre. Die Küche ist für Selbstverpfleger gut ausgerüstet.
  • Alexandra
    Switzerland Switzerland
    L’accueil très agréable, l’appartement est magnifique, décoré avec goût, le jardin avec une vue incroyable sur le Cervin..
  • Denise
    United States United States
    Immaculate and well situated, gorgeous view of the Matterhorn from the deck. Extremely well maintained and modern
  • Davide
    Italy Italy
    Attico bellissimo Nikki la manager gentilissima e premurosa ci faceva avere i cornetti tutte le mattine.la sera c erano i cerbiatti nel prato antistante la casa
  • Raad
    United Arab Emirates United Arab Emirates
    The view was amazing, the host Nikki was available to help at anytime, e-bus station was very near, once again the view was breathtaking It has lift, sauna, steam room, fire place and many more must needed amenities
  • Viviana
    Spain Spain
    Nos han encantado las maravillosas vistas despejadas, merece la pena totalmente aunque este un poquito apartado del centro, pero si esta bien comunicado con el bus, la amabilidad de Nikki es destacable, y el detalle de los croissants frescos por...
  • Christine
    Switzerland Switzerland
    Vom Empfang bis zur Verabschiedung war alles hervorragend. Die frischen Gipfeli jeden Morgen zum Frühstück waren sehr fein.- vielen herzlichen Dank Nikki ! Wir haben die Tage sehr genossen und kommen sehr gerne wieder.

Managed by Chalet Altesse

Company review score: 9.7Based on 45 reviews from 1 property
1 managed property

Company information

I grew up in the hospitality industry thanks to my parents who run the successful restaurant Zum See in Zermatt. Our aim is always to make our guests feel welcomed and give our most to make their stay unique and memorable. Hopefully we get a chance to welcome you soon and treat you with a special holiday time away from home.

Property information

Our family run Chalet in Zermatt will conquer your hearts. Once our guest, always our guests. The unique connection of our business with our restaurant Zum See gives our Chalet a quality label - who loves Zum See will love our Chalet Altesse. WHEN YOU ARE BOOKING THE FOUR GUEST RATE, THEN YOU WILL BE ABLE TO USE ONLY TWO BEDROOMS OUT OF THE THREE. OTHERWISE, YOU WILL HAVE TO CHOOSE THE 6 GUEST RATE, IN ORDER TO USE ALL ROOMS.

Neighbourhood information

The neighborhood where the Chalet is located is a cute residential area of Zermatt called Winkelmatten. Very well connected to the ski lifts, charming tiny center with old hamlets, a white little chapel and playground give the neighborhood a special touch. I grew up in Winkelmatten and believe it is the best place to stay in Zermatt, away from the crowds of tourists but close enough to all amenities of Zermatt.

Languages spoken

German,English,Spanish,French,Italian

Property surroundings

House rules

Chalet Altesse - Premium Apartments takes special requests - add in the next step!
Check-in
From 16:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CHF 50 per child, per night
Cot upon request
Free
2 - 5 years
Extra bed upon request
CHF 50 per child, per night
Adult (18+ years)
Extra bed upon request
CHF 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 10:00 and 08:00.
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Chalet Altesse - Premium Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 10:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

If you cause damage to the property during your stay, you could be asked to pay up to CHF 250 after check-out, according to this property's Damage Policy.