Hotel City Lugano

–Great location - show map
+48 photos
Scored 8.7
Rated excellent

Staff

9.3

You might be eligible for a Genius discount at Hotel City Lugano. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located 2625 feet from the Lugano Exhibition Center and 0.6 mi from the lake, Hotel City Lugano is a modern, nonsmoking building with stylish and air-conditioned rooms. Free WiFi is available in all areas, and underground parking is available for small/medium cars on site for an extra charge. The modern, soundproofed rooms at Lugano City Hotel are all fitted with an LED TV, LED lighting, universal sockets, a mini-bar with free nonalcoholic drinks, a safe, a desk and a kettle with a coffee/tea maker. The private bathrooms come with a shower, hairdryer and free toiletries. Printers and coffee machines are provided on every floor. The lobby features a bar, a breakfast area, and access to a terrace. The City Hotel is 1.6 mi from Monte San Salvatore and 0.9 mi from Lugano Train Station. The closest bus stop is 656 feet away. Lugano University is a 2-minute walk from the hotel, and various shops, bars and restaurants are reachable within a 10-minute walk.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
2 twin beds
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Maria
Philippines Philippines
“Highly recommended from staff to facility. All the staff were very helpful and pleasant. Room is clean and nice. Would probably stay here again when we come back.”
Howard
Israel Israel
“Clean. Large room excellent breakfast with very attentive staff. Good breakfast with soy milk for cer. Small bathroom but heated towel rail”
Ellen
United States United States
“Katia at breakfast was so wonderful! My husband and I were the first to arrive at breakfast and she was so lovely to talk to and helpful in getting us coffees and other things we might need. You have a real gem with her! The hotel was clean,...”
Seok
South Korea South Korea
“We were highly inspired to see how Katia has served the visitors at the breakfast, asking for coffee, smiling, greeting and she knew where we come from and at which room we stay. If I visit Lugano again, I will definately stay at Hotel City...”
Carole
Switzerland Switzerland
“Very comfortable stay. Clean, comfortable, quiet room with excellent shower. Nothing to complain about at all.”
Romano
Croatia Croatia
“Location, excellent service, comfortable beds, spotless clean, friendly and helpful staff, great breakfast”
Krishna
United States United States
“The receptionist was very informative and friendly. The lady was very hospitable during breakfast.”
Minyi
Switzerland Switzerland
“Super nice breakfast buffet and super friendly & helpful hotel staff. We stayed in a 3-person room - I can’t speak for the normal double bed but the sofa bed was a bit hard. Other than that everything was as nice as I expected!”
Olivia
United States United States
“All staffs were very friendly and helpful. The room was very spacious and clean. Beds were comfortable. The quality of the breakfast was excellent with varieties.”
Daniel
Brazil Brazil
“Comfortable beds, room service with impeccable cleaning. Superb breakfast Hotel staff very courteous and helpful. Automatic shoe cleaner in the 1st floor, helping a lot to give that finishing touch before I went to a symposium. This way, I could...”

Hotel area info

House rules

Hotel City Lugano takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Must-know information for guests at this property

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that parking is available only for small or medium cars.

Please inform Hotel City Lugano of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.