If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Prepayment
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The total price of the reservation is charged at the time of booking.
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You might be eligible for a Genius discount at FIVE Zurich - Luxury City Resort. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at FIVE Zurich - Luxury City Resort
FIVE Zurich - Luxury City Resort has a restaurant, free bikes, a seasonal outdoor swimming pool and fitness centre in Zürich. Attractively set in the Wiedikon district, this hotel offers a bar, nightclub, several restaurant options as well as an indoor pool and a hammam. The accommodation features a 24-hour front desk, room service and currency exchange for guests.
At the hotel rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, bathrobes and slippers. Rooms are equipped with a kettle, while certain rooms are equipped with fridge, a kitchen with a dishwasher, and an oven.
The accommodation offers a buffet or à la carte breakfast.
At FIVE Zurich - Luxury City Resort guests are welcome to take advantage of a hot tub and a sauna. Guests at the hotel will be able to enjoy activities in and around Zürich, like hiking and cycling.
Bahnhofstrasse is 4.3 km from FIVE Zurich - Luxury City Resort, while Museum Rietberg is 4.4 km from the property. The nearest airport is Zurich, 14 km from the accommodation, and the property offers a paid airport shuttle service.
Want to enjoy exclusive access to all 5-star amenities and services of the Main Building? Only a130m walk from our East Wing building, through our special lights effect underground tunnel, you can experience our award-winning restaurants and spa facilities in no time.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
LEED
Guest reviews
Categories:
Staff
8.9
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
8.1
Location
8.4
Free WiFi
8.4
Select topics to read reviews:
Guests who stayed here loved
S
Steven
Canada
“Loved the entire experience! Everyone was so nice, welcoming and all staff made our experience very special. We stayed during our honeymoon and got a personalized card with a heart dessert and it was soo good! I wish I could rate this hotel higher...”
M
Matt
Australia
“Beautiful decor and design, very comfortable rooms and bed, and the restaurants are top tier.”
J
Jk
United Kingdom
“We had a fantastic stay at Five Zurich Hotel. The luxe room was beautifully designed and exceptionally comfortable. They provide complimentary pick-up service from Triemli station and another nearby station. Every detail of our experience...”
Tanya
Australia
“Amazing rooms and service very very happy all the staff were amazing”
J
Jennifer
United Kingdom
“Beautiful environment modern and grand. excellent friendly staff”
Abdulaziz
Saudi Arabia
“I would like to express my sincere thanks for the warm hospitality and excellent service I received during my stay with you. Every detail—from the friendly staff to the comfortable room—made my visit truly enjoyable and memorable.
It was a...”
Dipa
United Kingdom
“Amazing hotel loved it and the staff were amazing too. Food was lovely in the restaurant. Bar amazing just stunning views of Zurich coupled with a very lush spa and pool.”
Wheels
Nigeria
“Such a luxury hotel with beautiful views. Next time I’m visiting Zurich, I’m definitely staying there again. Worth the pay”
W
William
South Africa
“The hotel is located in the city and is easily accessible. The staff were very helpful. The food was amazing, and there was a great selection of music playing in the background.”
H
Hannah
United Kingdom
“Very luxurious - our room was as we had imagined. We had upgraded - and the room met our expectations. Our kids room was not what we expected - we had booked for 3 but there was only one large double bed.”
Hotel surroundings
Restaurants
4 restaurants on site
Soul Street Zurich
Cuisine
Local • Asian • International
Open for
Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Vegan
The Penthouse Zurich
Cuisine
Japanese • Asian • International
Open for
Dinner
Cinque Studio
Cuisine
Italian • Mediterranean
Open for
Dinner
Ambiance
Family friendly • Modern • Romantic
Dietary options
Vegetarian
The Vault Wine Bar & Cigar Lounge
Cuisine
Mediterranean • International
Open for
Lunch
House rules
FIVE Zurich - Luxury City Resort takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CHF 200 is required on arrival. That's about US$251. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CHF 100 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CHF 100 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Pets may accompany you during your stay at FIVE Zurich for a fee of CHF 40 per pet, per night.
It’s now easier than ever to get to FIVE Zurich! We also provide private parking at FIVE Zurich. For guests visiting the hotel, a charge of CHF10 applies for every 3 hours and for 24 hours overnight parking, a charge of CHF 30 applies
Please note that children under 16 are allowed under supervision from 10am-12pm to our SPA and Indoor pool.
"Complimentary shuttle service is available upon request and subject to availability, picking you up from Triemli and Schweighof stations. Please get in touch with the hotel directly to make a booking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform FIVE Zurich - Luxury City Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Pool 2 - outdoor is closed from Wed 10 Sept 2025 until Thu 30 Apr 2026
A damage deposit of CHF 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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