About this property

Hotel Pollux is located on the main street (Bahnhofstrasse) in the heart of Zermatt, just 656 ft or two minutes walk from the train station. Our cozy rooms combine modern design with rustic elements. The hotel has 3 restaurants. Our three restaurants Pinte, Arvenstube and Vegistube offer regional, vegetarian and classic cuisine.The Pinte features wooden furniture characteristic of Valais and serves specialties such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and vegetarian delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available free of charge throughout the hotel. A conference room.Our wellness area includes 3 saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower and a fitness room. Massages are available on request.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Top pick by families with children

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


 ! 

Select one or more options you want to book

Availability

Prices converted to USD
We have no availability on our site for this property between Sat, Oct 25, 2025 and Tue, Oct 28, 2025

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Limited supply in Zermatt for your dates: 31 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Ryan
    United States United States
    Conveniently located close to the train station. Many restaurants and shops also close by. Hands down the best continental breakfast of our trip
  • Raquel
    United States United States
    Location was the best right in the middle of town, the bar was great, they let us keep our luggage when we checked out . The hotel itself is beautiful, our room had a view of the Matterhorn. Restaurant on site was really good.
  • Bruce
    United States United States
    Location great. PIcked up at train in the rain. Staff more than just friendly -- we chatted in English and German. Room in back side of house with beautiful porch and view -- well worth it. We enjoyed one early evening meal at the hotel...
  • Scott
    United States United States
    There are so many lodging choices in Zermatt, but the Hotel Pollux ticked a lot of important boxes for us: Close to train station, outstanding restaurant, warm cozy pub, inviting common spaces, friendly staff, and very comfortable, quiet, and...
  • Ruth
    United States United States
    Great location just a block from the gornergrut train. Excellent facilities for storing ski and snowboard gear. Very comfortable room and very helpful staff. While we were skiing I twisted my knee and the staff was very helpful in finding me...
  • Adam
    United States United States
    Perfect location, very ski room in basement, and a cozy bar in the lobby with fireplace. The breakfast was a good selection
  • Aphiradee
    Thailand Thailand
    Great location , lovely staff very helpful and very kind good service mind, breakfast was on point we enjoy breakfast so much. Room is super clean lovely we fell in love and we would love to recommend others to come stay!!!
  • Maurice
    United States United States
    Everything…the people, the location, the food (especially the breakfast), the room and amenities, …
  • Pedrick
    United States United States
    breakfast was the best complimentary breakfast i’ve ever had. it was so delicious and made to order. i cannot believe how amazing it was and overlooking the downtown area. so cute and delicious and a wide variety of options! the room was also...
  • Moon
    United States United States
    Clean and comfortable. Noise proof. In the heart of the city. Loved the spa!

Hotel area info

Restaurants

3 Restaurants On Site
  • Pinte
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Arvenstube
    • Cuisine
      Mediterranean • Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan
  • Vegistube
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan

House rules

Hotel Pollux takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 45 per child, per night
3+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCarte BleueMaestroCarte BlancheUnionPay credit cardCashCash