Hotel Walter Au Lac

–Excellent location - show map
+51 photos
Scored 8.7
Rated fabulous

Excellent location!

9.8

About this property

Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Property highlights

Situated in the real heart of Lugano, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
and
2 sofa beds
1 large double bed
or
2 single beds
1 single bed
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Clare
United Kingdom United Kingdom
“A superb spot with a picture postcard view of the lake from my second floor window. The pillows were the most comfortable of my month long trip.”
Hazel
New Zealand New Zealand
“Loved the location and the reception staff were very helpful.”
Kelly
Australia Australia
“Everything. I promiced myself in 2019 that I would return & I did in 2025. I hope to return again in the future & will stay for much longer than two nights. I am a fairly well travelled woman in my seventies & Lugarno is one of my favourite places...”
Grzegorz
Poland Poland
“Great localization in the center of the city, close to train station, lake across the street. The room was small, but clean and had all the advertised features, especially air conditioning and lake view. Breakfast had modest selection, but was...”
Magdalena
Switzerland Switzerland
“Great location, nice atmosphere of an old hotel. Rooms are comfortable, we stayed in both modern apartment as well as in more traditional one. Clean hotel with a nice breakfast and friendly staff.”
Melissa
Australia Australia
“Such a lovely old hotel - friendly, a perfect position, old world charm, beautiful view straight over the lake, and so close to everything. I didn't try the attached restaurant but it seemed casual and full every night. A sweet little single...”
Zenaida
France France
“The great location, the breakfast was great and the staff really nice”
Marc
Switzerland Switzerland
“Excellently located hotel, amazing lake-view from rooms and terrace, very well taken care of hotel.”
Jacqueline
Switzerland Switzerland
“This hotel has an excellent central location opposite the lake, so a beautiful view. The staff are friendly and helpful with restaurant suggestions and free funicular tickets upon leaving. The breakfast was good. It was very clean, although it is...”
Samir
Saudi Arabia Saudi Arabia
“Location was excellent and staff at reception and at breakfast friendly and hospitality.”

Hotel surroundings

Restaurants

1 restaurant on site
Spaghetti Store
  • Cuisine
    Italian
  • Ambiance
    Family friendly • Modern

House rules

Hotel Walter Au Lac takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Cot upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Walter Au Lac in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.