About this property

Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialities at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

  • Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.3

  • Great Food: Meals here are highly recommended

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children


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Availability

We have no availability here between Sat 20 Sept 2025 and Tue 23 Sept 2025

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3 single beds
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1 double bed
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2 single beds
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Limited supply in Puerto Natales for your dates: 4 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    United States United States
    They have the most polite staff ever; we loved it!
  • Sarah
    Spain Spain
    The staff was very kind and helpful. The breakfast was good. The room was a good size and the beds were comfortable. The location was great.
  • Fielding
    United Kingdom United Kingdom
    The reception staff were most welcoming even allowing us to check in early. The room was a good size nicely furnished and comfortable. Breakfast had a variety of options. The hotel was well placed for restaurants and services.
  • Rosa
    Costa Rica Costa Rica
    Cerca del centro Desayuno bueno Atención espectacular
  • Diego
    Costa Rica Costa Rica
    Muy buena ubicacion muy centrico y muy atentos en el desayuno ajustandolo a la necesidad de la hora
  • Francesco
    Italy Italy
    Hotel davvero grazioso, pulito ed in posizione magnifica sulla via principale. Niente TV e le stanze e il bagno sono piccoli ma per qualche giorno non è un problema, considerando che probabilmente sei fuori tutto il giorno. Colazione ottima, wi fi...
  • Sarah
    United States United States
    I loved my stay here! The room was great, the breakfast had a nice variety of food, the location was close to anything you could want or need, and all the staff were very friendly and helpful. Thank you for treating me like family!
  • Luis
    Spain Spain
    El trato del personal es maravilloso, atentos y dispuestos ayudarte siempre, hotel acogedor, desayuno adecuado, muy limpio
  • Kate
    United States United States
    Beautiful hotel in a great location. Staff was nice too!
  • Daniel
    Switzerland Switzerland
    Good value and proportional comfort for a 3 stars. They let us leave our luggage there while we did the 4-days long W trek in Torres del Paine, which added to the convenience.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant
    • Cuisine
      Local

House rules

Hotel Aquaterra takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardRed CompraCash

The fine print

Need-to-know information for guests at this property

Please note this property does not feature any TV's.

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Please inform Hotel Aquaterra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.