Get the celebrity treatment with world-class service at Tawa Refugio del Puelo

Prime Beachfront Location: Tawa Refugio del Puelo in Puelo offers a private beach area and beachfront access. Guests enjoy a sun terrace, water sports facilities, and a lush garden. Comfortable Accommodations: Rooms feature private bathrooms, balconies with lake or garden views, and modern amenities such as free WiFi, flat-screen TVs, and soundproofing. Dining Experience: The family-friendly restaurant serves local cuisine with vegetarian, vegan, and gluten-free options. Breakfast includes continental and à la carte selections with local specialities, juice, cheese, and fruits. Leisure and Activities: Guests can enjoy windsurfing, hiking, and cycling. The hotel provides an outdoor fireplace, hot tub, and games room. Convenient Location: Located 164 km from El Tepual Airport, the hotel offers free on-site private parking and a tour desk. Highly rated for its attentive staff and excellent service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.7)

    • Breakfast info

    • Continental

    • Free private parking available at the hotel


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Please select one or more options you want to book

Availability

We have no availability here between Fri 19 Sept 2025 and Mon 22 Sept 2025

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1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Nicole
    Brazil Brazil
    Beautiful location, excellent and very friendly service from breakfast to organizing excursions, delicious and healthy food. The rooms are very well designed and the beds are comfortable. It is a calm place to relax and rewind, surrounded by...
  • Katica
    Belgium Belgium
    Everything was great! The location with river and mountain views is amazing. You have the most amazing view from your bed. The beds are comfortable, the room is beautifully designed, the bathroom is great. They have thought about many details that...
  • Erickstrange
    Chile Chile
    Todo está muy bien pensado. Limpieza y atención impecables.
  • Daniel
    Chile Chile
    Increíble la estadía y la experiencia. El entorno maravilloso, rodeado de naturaleza ríos y lagos, pero lo que marcó la diferencia fue la atención del personal, extremadamente atentos, serviciales y flexibles. Sin duda volveremos y lo recomendamos...
  • Francisco
    Brazil Brazil
    Extraordinary place, fantastic rooms, super welcoming staff and lots of activities.
  • Delio
    Brazil Brazil
    Vista deslumbrante!! Quarto limpo, clean, confortável, banheiro excelente!! Experiência na hot tube muito boa (mas poderia ter roupões por conta do frio). Time super atencioso!! Refeições excelentes!!
  • Andrea
    Chile Chile
    la infraestructura del hotel,las cenas exquisitas, la naturaleza del entorno, fabuloso y por supuesto la atención del personal del hotel especialmente Diego y Paula realmente increíbles.....volveríamos sin duda .
  • Carlos
    Chile Chile
    El refugio tiene muy buen aislamiento por lo que sus instalaciones están perfectamente temperadas. La atención del personal es excelente, siempre estuvieron muy atentos a nosotros. La cocina es de otro nivel, todo muy rico y contundente.
  • Jose
    Chile Chile
    Nos encantó! Muy cómodo, preciosa vista e instalaciones. El personal muy acogedor
  • Vicente
    Chile Chile
    Todo perfectamente organizado, excelente atención. Muy buena comida y cócteles. Y las excursiones de lujo

Hotel surroundings

Restaurants

1 restaurant on site
  • Tawa
    • Cuisine
      Local
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Tawa Refugio del Puelo takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$50 per child, per night
Cot upon request
US$0 per child, per night
3 - 12 years
Extra bed upon request
US$50 per child, per night
13+ years
Extra bed upon request
US$85 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroRed Compra Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tawa Refugio del Puelo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.