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About this property
Prime Location: Crowne Plaza Shanghai Nanjing Road by IHG is situated in Shanghai city centre, offering easy access to key attractions. Pedestrian Street of East Nanjing Road is a 3-minute walk away, while People's Square lies 700 metres nearby. Shanghai Hongqiao International Airport is 16 km from the hotel.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, city views, and modern amenities such as free WiFi, minibar, and work desks. Additional comforts include bathrobes, slippers, and free toiletries.
Dining Options: The hotel offers a fitness centre, indoor swimming pool, and a restaurant serving Chinese, local, Asian, international, and Cantonese cuisines. Guests can enjoy brunch, lunch, dinner, high tea, and cocktails in a traditional and modern ambience.
Guest Services: Guests benefit from a 24-hour front desk, concierge service, tour desk, and paid on-site parking. Additional services include room service, housekeeping, and luggage storage.
Families particularly like the location — they rated it 9.6 for a stay with kids.
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Guest reviews
Categories:
Staff
8.8
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.4
Location
9.6
Free WiFi
7.1
High score for Shanghai
Select topics to read reviews:
Guests who stayed here loved
Sandih
Netherlands
“Location, facilities and options for airport pickup and drop service very good! Also baggage storage”
N
Natalie
United Kingdom
“The service was excellent, especially from Nora at the Club Lounge and Iris at reception.”
R
Rudolf
Austria
“Excellent location for either individual transport (Taxi, Car) or public (People's Square), the hotel is situated next to a large shopping street and can be found from far away when wandering there (Look for the "Crowne Plaza" in the sky). The...”
Ooi
Singapore
“Great service and comfortable stay! We got compilemntary upgrade of room type too. Good location, in the central shopping area. Lovely!”
Alessandro
Italy
“The staff hospitality
Lacation
Lounge
The room space”
Puneet
India
“Sunny,The front desk staff member who handled my check-in,was professional！”
M
Mohammed
United Kingdom
“Perfectly located on the west side of the Nanjing Pedestrian Street and very central to all the sights. Classic design.”
Martial
Spain
“Great location, great comfortable bed, size of the bedroom is perfect. I also liked the fact that following an issue I had with my room, they automatically changed me to another room, a better one with an outstanding view. Thanks to Morgan Wu and...”
M
Marcin
Poland
“Amazing Breakfast, very clean rooms, very helpfull staff - Especially Mrs Nora from The Guest Lounge :-)”
Wedderburn
South Africa
“Location is excellent one can really appreciate the night life in Shanghai by just stepping out of the hotel. Restaurants and coffee shops nearby are excellent”
Crowne Plaza Shanghai Nanjing Road by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 500 is required on arrival. That's about US$70. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
CNY 350 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
CNY 350 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Crowne Plaza Shanghai Nanjing Road by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of CNY 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Netherlands“Location, facilities and options for airport pickup and drop service very good! Also baggage storage”
United Kingdom“The service was excellent, especially from Nora at the Club Lounge and Iris at reception.”
Austria“Excellent location for either individual transport (Taxi, Car) or public (People's Square), the hotel is situated next to a large shopping street and can be found from far away when wandering there (Look for the "Crowne Plaza" in the sky). The...”
Singapore“Great service and comfortable stay! We got compilemntary upgrade of room type too. Good location, in the central shopping area. Lovely!”
Italy“The staff hospitality Lacation Lounge The room space”
India“Sunny,The front desk staff member who handled my check-in,was professional！”
Spain“Great location, great comfortable bed, size of the bedroom is perfect. I also liked the fact that following an issue I had with my room, they automatically changed me to another room, a better one with an outstanding view. Thanks to Morgan Wu and...”
Poland“Amazing Breakfast, very clean rooms, very helpfull staff - Especially Mrs Nora from The Guest Lounge :-)”
South Africa“Location is excellent one can really appreciate the night life in Shanghai by just stepping out of the hotel. Restaurants and coffee shops nearby are excellent”
