About this property

Hilton Jiuzhaigou Resort is set in Jiuzhaigou, 10 km from Jiafan Ancient City and 12 km from Jiuzhaigou Scenic Area. Guests can enjoy the on-site restaurant. The hotel also offers car hire. The nearest airport is Jiuzhai Huanglong Airport, 75 km from Hilton Jiuzhaigou Resort. Every room at this hotel is air conditioned and features a TV. You will find a kettle in the room. There is a 24-hour front desk, a cash machine, gift shop, and shops at the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Asian, American, Buffet

Free parking available on-site

Activities:

  • Kids' club

  • Foot bath

  • Happy hour


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 double bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jolene
    Malaysia Malaysia
    Had a very long and tiring day before arriving so booking a stay at Hilton was the best decision ever. Jenny at the front desk was exceptionally sweet, kind and super helpful! Lesly was also incredibly helpful when we had difficulty placing order...
  • Eve
    Singapore Singapore
    Excellent room , clean , excellent service crew and very hospitable
  • Yee
    Singapore Singapore
    Very clean and comfortable staying in Jiuzhaigou. Around 15mins drive to the JZG entrance. Quiet room and beautiful lake at the center of the resort.
  • Tod
    Australia Australia
    Very helpful staff, picked us up from the road when our bus dropped us in an awkward spot and we didn’t know where to go. Gave good guidance on how to navigate the park in one day.
  • Joachim
    Singapore Singapore
    The location was adequate, not too busy an area but with walking access to outside eating places. The staff were very accommodating; during a particularly cold day, they brought a heater and humidifier to our room to help us get more comfortable.
  • Piyanuch
    Thailand Thailand
    Love the interior, and especially the lake view from the room is magnificent.
  • Reuben
    Singapore Singapore
    Excellent hotel. Very well maintained and fantastic rooms. Great views. Staff were very welcoming and I really enjoyed my stay.
  • Danhui
    Canada Canada
    Breakfast was amazing and had lots of varieties. Super comfortable bed. Staffs were super friendly and helpful.
  • Feng
    Singapore Singapore
    Nice resort. Friendly staff. Good breakfast and dinner buffet.
  • Josefina
    Taiwan Taiwan
    We like it very much and the great activity outdoor for all of us.

Property surroundings

Restaurants

2 restaurants on site
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Cuisine
      Chinese • Sichuan
    • Open for
      Dinner
    • Ambiance
      Traditional • Modern

House rules

Hilton Jiuzhaigou Resort takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 300 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 300 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From now on, the hotel provides mini bar including 4 soft drink to in-house guests free of charge. No supplement during stays of 2 nights or more.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hilton Jiuzhaigou Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.