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About this property
Comfortable Accommodations: The Clouds Apartment in Shenzhen offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay.
Dining and Leisure: Guests can enjoy Chinese cuisine at the on-site restaurant with a modern ambience. The aparthotel features a garden, outdoor play area, and a coffee shop, providing ample leisure options.
Convenient Location: Located 21 km from Shenzhen Bao'an International Airport, the aparthotel is near attractions such as He Xiangning Art Museum (12 km) and Happy Valley Theme Park (13 km). Public transport options are highly rated by guests.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.6
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
9.1
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Andy
United Kingdom
“Room was modern, comfortable and clean. It was useful to have free to use washing machines on each floor. Location was right next to the metro which meant easy access to Shenzhen airport and the rest of the city. Lots of restaurants and other...”
M
Mehdi
Hong Kong
“Nice hotel, good location, room very clean, quite decent breakfast, very nice personnels especially cleaning ladies,”
Armstrong
United Kingdom
“I slept well , the room was luxury. The water in the shower was lovely . The cleaners and bar staff were fab!”
W
Warwick
New Zealand
“The apartment was near the Metro and walking distance to the shops and restaurants at the sea world centre. Avery handy location”
S
Simon
Australia
“Great location near Seaworld (10min walk), i was on floor 37 and the view was amazing over Shenzhen and to Hong Kong from my apartment. Staff were friendly and helpful, cleaning ladies were really nice and efficient, aircon was cold, heated floor...”
T
Tony
Australia
“nothing not to like. location great amazing views. superb room, spotless and quality furnishings. up there with best apartments the stayed anywhere”
Daniel
Mexico
“Is very spacious and near restaurants and shopping malls, very close to sea world”
E
Emilio
Italy
“Valido appartamento funzionale e pulito, in ottima posizione vicino alla Metro.
Ampi spazi e letti comodi.
Cialde caffè e acqua giornaliere.
Bagno con doccia e vasca, accappatoi.
Grande frigorifero con freeze”
Emilio
Hong Kong
“The room was excellent, the location was perfect for the area (Connected to a metro station) and the staff was super professional.”
Hannah
Greece
“The bed was like sleeping in a cloud. Really the best bed & duvet & pillows I’ve felt in a long time! I really had the best deepest sleeps at this hotel. I love the laundry it was just next door. The metro is directly downstairs next to the hotel...”
Managed by 深圳市品上酒店管理有限公司
Company review score: 8.6Based on 100 reviews from 1 property
1 managed property
Property information
Welcome to The Clouds Apartment
We would like to take this opportunity to welcome you to The Clouds Apartment and we trust you will enjoy your stay with us .The following property features and services are available to you to ensure your stay with us is comfortable.Our services include but are not limited to:Free kitchenware, tablewareLaundry/valet Service Free parking High speed internet & Free local callsBooking of taxi and chauffeur service Local area information Business services(Fax, scan, print)Breakfast packs Room service First Aid Kit.
The clouds Apartment is a non-smoking property except outside in designated smoking areas.If you wish to use the internet you user name is your room number and the password is “21659059”.Free parking is available at the apartment, please go to the front desk to deduct your parking fee before you drive out.The apartment has complete facilities, integrating business, shopping, leisure and entertainment.
B2-B3 Parking B1 Supermarket 1F Lobby 3F The Mall 4F Hanging Garden 25AF Fitness Club
Languages spoken
English,Chinese
Property surroundings
Restaurants
1 restaurant on site
餐厅 #1
Cuisine
Chinese
Ambiance
Modern
House rules
The Clouds Apartment takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about US$140. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 7 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
Due to special reasons, the operation of some facilities in the hotel has been temporarily adjusted. The hotel building type reserved by this apartment will no longer provide Panatta gym. Sorry for the inconvenience. (Reminder valid from June 20, 2023)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Clouds Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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