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About this property

Comfortable Accommodations: Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in Zhangjiajie offers recently renovated homestay rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a sofa for added comfort. Convenient Facilities: Guests enjoy free WiFi, airport shuttle service, and free private parking. Additional services include housekeeping, laundry, bicycle parking, and a tour desk. The property provides express check-in and check-out, room service, and luggage storage. Prime Location: Located less than 1 km from Tianmen Mountain Ticket Office, the homestay is 7 km from Zhangjiajie Hehua International Airport. Nearby attractions include Tianmen Mountain (17 km) and Zhangjiajie National Forest Park (31 km). Guests appreciate the friendly host, convenient location, and public transport options.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lukas
    Czech Republic Czech Republic
    The owner was very kind, offered us a lift from the airport, helped us about navigating in the tianmen mountain, booked the tickets in advance for us and she gave advice about how to get to our next place of stay, which was wulyngyuan. Even gave...
  • Justine
    France France
    Great location, lady at the reception speaks English, which is super helpful. Room is nice
  • Yunkun
    Finland Finland
    I like the host so much. She is so nice and helpful to us all the time. She was almost a local guide and gave us all the details about Zhangjiajie, restaurants, taxi pickup point. And she also speaks English, wow that makes the communication so...
  • Hong
    Malaysia Malaysia
    Jenny was an amazing host, the best we could have wished for - incredibly hospitable, friendly, and helpful. From the moment we arrived (which was quite late but she waited for us), she kindly answered each of our questions, gave us very detailed...
  • Emily
    China China
    The wifi is fast. Jenny helped to buy the tickets for Tianmen Mountain and the Forest Park at a reasonable price. She is very friendly. The room was very clean, and I felt really comfortable during my stay. It's definitely worth recommending.
  • Riccardo
    Italy Italy
    Jenny was extremely helpful in giving suggestions about the Tianmen Mountain and Zhangjiajie area. Helped is purchase the tickets which were very easy to retrieve from the ticket office. She also helped us with getting to Wulingyuan via bus...
  • Kelvin
    Australia Australia
    Jenny was extremely friendly and helpful with everything.
  • Christopher
    Germany Germany
    Everything perfect. The owner is so friendly.she booked everything for us. Hotel close to bus station und tianmen cable car. So that's why perfect stay!
  • Mehmet
    Turkey Turkey
    First of all, I want to talk about Jenny. She is a wonderful host. She bought my tickets for Zhangjiajie National Forest and Tianmen Mountain before I arrived. She told me where to visit on the map. She helped me with everything. She was my...
  • Matthew
    Australia Australia
    Host was great and very helpful, also gave us a free room upgrade on arrival.

Property surroundings

House rules

Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 01:00 and 06:00.

The fine print

Need-to-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 01:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.