Hotel Tonchalá

–Excellent location – show map
+71 photos
Scored 8.3
Rated very good

Excellent location!

9.2

You might be eligible for a Genius discount at Hotel Tonchalá. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Hotel Tonchala is located in the commercial and financial area of Cucuta, just 4.3 mi from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a mini-bar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Center is just opposite the hotel and General Santander Stadium is within a 10-minute walk.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Bar

Property highlights

  • Top Location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
2 full beds
1 full bed
1 king bed
1 king bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ricardo
United States United States
“Been staying at Tonchala the past 4 years. Same staff. Same top service and clean property.”
Jessica
Colombia Colombia
“Cleanliness and the rooms. The food at breakfast was nice.”
Ricardo
United States United States
“Not my first time so they know me by name. Just incredible staff!”
Garcia
Mexico Mexico
“I liked the location. It was very convenient and the facilities were on point.”
Yo
United States United States
“Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most...”
Maria
Venezuela Venezuela
“We liked the location. The room was clean and confortable.”
Hector
United States United States
“Attention to this matter and if there are correct answers to the above question 🙋”
Juan
United States United States
“The popular saying that it is not because of the devil but because of old is what applies to this hotel. Everything works perfectly, they are not the newest facilities or the most striking but without a doubt it has everything that no other...”
Sdegaray
Venezuela Venezuela
“El desayuno muy balanceado y bien preparado. La ubicación me sirvió de mucho por cuanto esta muy cerca de tiendas y servicio ,transporte .....”
David
Chile Chile
“Las instalaciones y la atención y buena disposición”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Latin American
  • Open for
    Breakfast • Lunch
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian

House rules

Hotel Tonchalá takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Tonchalá of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 15839