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About this property
Elegant Accommodation: VILLA CRISTAL in Santa Elena offers a recently renovated country house with a garden, terrace, bar, and a year-round outdoor swimming pool. Free WiFi is available throughout the property.
Comfortable Amenities: Guests enjoy private check-in and check-out, a lounge, public bath, wellness packages, and a 24-hour front desk. Additional facilities include a games room, children's playground, and free on-site private parking.
Scenic Views: The property features lake, garden, pool, and mountain views, complemented by a hot tub and outdoor seating areas. Free toiletries, TV, and a private entrance enhance the stay.
Convenient Location: Located 31 km from Alfonso Bonilla Aragón International Airport, VILLA CRISTAL is near attractions such as La Ermita Church (47 km) and Jorge Isaacs Theater (49 km). Highly rated for its attentive staff and comfortable rooms.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
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Guest reviews
Categories:
Staff
9.6
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
9.1
Location
8.6
Free WiFi
8.8
High score for Santa Elena
Select topics to read reviews:
Guests who stayed here loved
Nancy
United Kingdom
“Great place to stay, friendly and happy place. Staff so helpful and accommodating. I loved our room, most comfortable bed that I have slept in!
Best Colombian/International breakfast, which can be adapted to your requests.
Lovely pool for cooling...”
M
Moreno
Switzerland
“The property is very nice. It is a bit out of town and therefor really peaceful and quiet. The suroundings are very nice in the mittle of nature. I came to Santa Helena for paragliding and the owners always drove me to Siga La Vaca where the...”
R
Rebecca
New Zealand
“lovely place to stay and relax, very quiet and peaceful. there is a lovely pool too. the people are just lovely and there was secure parking for motorcycles”
O
Oscar
Colombia
“La atención, el personal estuvo totalmente dispuesto a atender nuestros requerimientos. Unas excelentes personas.”
J
Jorge
Colombia
“Muy bonitas las instalaciones y muy atento el personal”
K
Karen
Colombia
“Muy bonito, las personas muy amables , atentos y pude llevar mis mascotas.”
Paola
Colombia
“La comodidad de la habitación, el jacuzzi. Muy bonito el lugar.”
Burbano
Colombia
“Un sitio hermoso! Muy cómodo y el personal muy amable”
Adriana
Colombia
“Lugar maravilloso para descansar. Hermosas instalaciones. confort de las camas y limpieza. La calidad del anfitrión Martin. Recomendado 100%”
Espinosa
Colombia
“La atención del personal es muy buena . Instalaciones impecables y muy cumplidos en su horario.”
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Property surroundings
House rules
VILLA CRISTAL takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of COP 50,000 is required on arrival. That's about US$12. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
7 - 17 years
Extra bed upon request
COP 50,000 per child, per night
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
Cash
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform VILLA CRISTAL in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Quiet hours are between 23:00:00 and 08:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of COP 50,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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United Kingdom“Great place to stay, friendly and happy place. Staff so helpful and accommodating. I loved our room, most comfortable bed that I have slept in! Best Colombian/International breakfast, which can be adapted to your requests. Lovely pool for cooling...”
Switzerland“The property is very nice. It is a bit out of town and therefor really peaceful and quiet. The suroundings are very nice in the mittle of nature. I came to Santa Helena for paragliding and the owners always drove me to Siga La Vaca where the...”
New Zealand“lovely place to stay and relax, very quiet and peaceful. there is a lovely pool too. the people are just lovely and there was secure parking for motorcycles”
Colombia“La atención, el personal estuvo totalmente dispuesto a atender nuestros requerimientos. Unas excelentes personas.”
