The Heidelberg Exzellenz Hotel

–Great location - show map
+20 photos
Scored 8.6
Rated excellent

Staff

9.2

Property highlights

You might be eligible for a Genius discount at The Heidelberg Exzellenz Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

This nonsmoking hotel offers individually furnished rooms with free Wi-Fi. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels. A hairdryer is provided in the bathroom. The Heidelberg Exzellenz Hoteloffers a large breakfast buffet each morning. Many restaurants and cafés can be reached on foot. The tram stop at Adenauerplatz is a 4-minute walk from The Heidelberg Exzellenz Hotell. Trams run directly to Heidelberg Central Station.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Airport shuttle

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

American

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 twin bed
1 queen bed
1 twin bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Özge
Turkey Turkey
“It was clean and comfortable stay, the staff was very nice and helpful.”
Gerald
Canada Canada
“Good compromise between train station and tourist area but both within walking distance”
Safell
Germany Germany
“I loved everything about this hotel: Beautiful, convenient location, nice staff. I was only there for a night and I'd totally stay again. Room and bathroom were spacious. They had an elevator. The bus stop is right around the corner, tho it's also...”
Ginamarie
United States United States
“The staff was wonderful! She knowledgeable about the area and gave great tips on places to eat and sightseeing!”
Katherine
Switzerland Switzerland
“Good location. Nice staff, but the front desk is only manned until 7pm. Nice breakfast.”
Johanna
United States United States
“Lovely building, great location, very friendly and accommodating staff”
Sherry
United States United States
“Very clean and quiet room with comfortable bed and a fan. About 15 minute walk to the main train station and to the Old Town through areas that felt safe during the days. Wasn't out at night.”
Maria
Brazil Brazil
“Excellent service. Mônica, from the front desk, gave me tips about the city and kept my luggage after checkout so I could enjoy my time. Close to the time of my trip, I was running very late and couldn’t find an Uber, so Jessica, also from the...”
Elizabeth
United States United States
“Clean, comfy and friendly. Excellent breakfast with soy yogurt, soy milk, vegan cheese. Also lots of fresh fruit, veggies and heart bread and nummy jam. They also had complimentary water and instant decaf coffee.”
Cyndy
United States United States
“It’s location. The room was good. It was unusual that there isn’t anyone manning the welcome desk after 5 pm on Sunday & 7 pm on Monday. One of our party left their key on their room and without the help of a German speaking guest we would not...”

Hotel area info

Amenities of The Heidelberg Exzellenz Hotel

Great facilities! Review score, 8.7

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Airport shuttle

House rules

The Heidelberg Exzellenz Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 7:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 15 per child, per night
Crib upon request
€ 10 per child, per night
3+ years
Extra bed upon request
€ 15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.