In accordance with the provisions of Royal Decree 933/2021, of October 26, of the Government of Spain, which establishes the obligations of documentary registration and information in lodging activities, by virtue of the principle of protection of the public security and citizen security, we inform you that it is the obligation of all guests to provide the personal data required by current regulations as well as to sign the traveler's parts (all those over 14 years of age; with respect to those under 14 years of age, their parents or legal guardians must provide the data); as well as show their passport or identification at the entrance to the accommodation. In case of refusal, by virtue of the right of admission, entry may be denied.

De conformidad con lo dispuesto en el Real Decreto 933/2021, de 26 de octubre, del Gobierno de España, por el que se establecen las obligaciones de registro documental e información en las actividades de alojamiento, en virtud del principio de protección de la seguridad pública y de la seguridad ciudadana, le informamos que es obligación de todos los huéspedes facilitar los datos personales requeridos por la normativa vigente así como firmar las partes del viajero (todos los mayores de 14 años; respecto de los menores de 14 años, sus padres o los tutores legales deberán facilitar los datos); así como mostrar su pasaporte o identificación en el ingreso al alojamiento. En caso de negativa, en virtud del derecho de admisión, se podrá denegar la entrada.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Agaete Botanic - Rooftop Solarium in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of € 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.