Exceptional Facilities: Axel Hotel San Sebastián in Donostia-San Sebastián offers a rooftop swimming pool, spa facilities, sauna, fitness centre, sun terrace, and free WiFi. Guests can also enjoy a steam room, hot tub, solarium, and hammam.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with bidets, tea and coffee makers, and soundproofing. Additional amenities include balconies, terraces, bathrobes, and slippers.
Prime Location: Located 20 km from San Sebastián Airport, the hotel is a short walk from La Concha Beach and La Concha Promenade. Nearby attractions include Victoria Eugenia Theatre and Kursaal Congress Centre.
Guest Services: The hotel provides a 24-hour front desk, housekeeping, bicycle parking, and paid on-site private parking. Guests can enjoy breakfast in the room, room service, and luggage storage.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Situated in the real heart of Donostia-San Sebastián, this hotel has an excellent location score of 8.7
Breakfast info
Buffet
Rooms with:
Terrace
Quiet street view
Private parking at the hotel
Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
8.4
Location
8.7
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
Louise
United Arab Emirates
“Lovely hotel. Great location and very helpful staff. Would definitely recommend it.”
A
Alison
United Kingdom
“Lovely little touches. The free upgrade was great! Very cold pool but good to have! Shame no bar on rooftop. Friendly staff very helpful.”
C
Caroline
France
“Good location (walkable distance to old town and gros), spacious room, good spa, friendly reception staff”
Sara
Ireland
“Super clean, spacious rooms. Strong showers and the facilities were fantastic”
M
Mylene
United Kingdom
“Insanely clean
Cool room lay out
Lovely people at reception and great facilities”
C
Craig
Australia
“Such a nice vibe walking into the hotel.
Staff on arrival were friendly & very thorough with information provided on the hotel & the surroundings. Great to also be given information on local restaurants.
15 minute walk to the old city but lots of...”
H
Hazel
United Kingdom
“Staff were wonderful, friendly and very accommodating. Hotel is spotlessly clean, with more than plenty of facilities and a super breakfast!”
J
Jennifer
United Kingdom
“Great base in an amazing city. Loved the facilities, the welcoming ethos and the style of the hotel. Would recommend!”
B
Ben
United Kingdom
“Spa facilities and friendly staff, room was well equipped”
A
Annette
Ireland
“Super friendly staff. Clean and functional room. Comfortable beds. Good breakfast.”
Hotel surroundings
House rules
Axel Hotel San Sebastián - Adults Only takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Licence number: HSS00874
When booking 5 or more rooms, your reservation policy will be non-refundable by default (you will be charged the total price of the reservation if you cancel anytime.)
The Axel Hotel San Sebastián is open to diversity and focused on the LGBTQ+ community.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Axel Hotel San Sebastián - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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United Arab Emirates“Lovely hotel. Great location and very helpful staff. Would definitely recommend it.”
United Kingdom“Lovely little touches. The free upgrade was great! Very cold pool but good to have! Shame no bar on rooftop. Friendly staff very helpful.”
France“Good location (walkable distance to old town and gros), spacious room, good spa, friendly reception staff”
Ireland“Super clean, spacious rooms. Strong showers and the facilities were fantastic”
Australia“Such a nice vibe walking into the hotel. Staff on arrival were friendly & very thorough with information provided on the hotel & the surroundings. Great to also be given information on local restaurants. 15 minute walk to the old city but lots of...”
