You might be eligible for a Genius discount at Hotel Serrano. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located in the Salamanca district of Madrid, Hotel Serrano is 1312 feet from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning or heating in rooms depending on weather conditions. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the center by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.5

    • Breakfast Info

    • Buffet

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
or
1 full bed
1 full bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Pamela
    Brazil Brazil
    The hotel was new and so clean! The room was very spacious! The ac works perfectly! Location is 10/10.
  • Nikola
    Serbia Serbia
    The staff were very attentive and helpful. The rooms were spacious and comfortable, and the bathroom just set the new bar for cleanliness for me. Even though it's not very close to the city center, the hotel is well connected to it via metro lines.
  • Ann
    United States United States
    The front desk staff, especially Marta, were so helpful. Breakfast was outstanding, especially Jose who we had a wonderful conversation with. The room was so comfortable, clean and had a great bathroom space. It was quiet and easily accessible to...
  • Ashley
    United States United States
    Very clean and great location! Staff was very welcoming and helpful
  • Shannon
    Switzerland Switzerland
    Great location, clean, well located, good value for money
  • Rania
    Egypt Egypt
    The hotel is in a perfect location just steps away from shops and restaurants in Serrano street. Rooms are just the right size and very clean, bathrooms are very spacious, and beds are very comfy. Very quiet rooms and friendly staff
  • Caro
    Argentina Argentina
    The perfect location and the possibillitty of leaving b suitcases from trip to trip. Staff very friendly. Perfecto mirror in the bathroom. Cozy and quiet.
  • Elena
    United States United States
    The hotel is in a lovely area, Salamanca, with upscale restaurants and shopping. The hotel is within 5 minutes walk to the Rubin Dario metro station, where the lime green line can be used to connect with many metro lines for accessibility to...
  • Alejandro
    Peru Peru
    The staff is extremely helpful, everyone was very thoughtful. The rooms were clean and had many amenities. Breakfast was tasty, yet it lacked variety.
  • Luque
    Colombia Colombia
    Excellent location, ideal for walking around and shopping around Salamanca area, spacious rooms

Hotel area info

House rules

Hotel Serrano takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.