About this property

The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. It has a health spa, a restaurant, and a bar with a wine tasting room. Large, luxury rooms each includes mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service. The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers. The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym. There are exclusive shops, restaurants and bars on the hotel doorstep. Birmingham New Street Rail Station is just a 10-minute walk away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Malmaison, Frasers Hospitality
Hotel chain/brand

Property highlights

    • Situated in the real heart of Birmingham, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 extra-large double bed
2 large double beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • Green Tourism
    Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Smithg24
    United Kingdom United Kingdom
    Staff are friendly room clean bar is great Good breakfast quite expensive though but good selection
  • Jacqui
    United Kingdom United Kingdom
    Great location as very central at the Mail Box. Super comfy beds, clean and well presented, lovely Arran toiletries, helpful staff.
  • Yulan
    United States United States
    Lovely stylish room. Comfy bed and amenities provided. Nice and quiet. Appreciated the early check in and key drop off for check out. Nice bar and atmosphere in hotel lobby.
  • Lisa
    United Kingdom United Kingdom
    car park underneath is fab - rooms very spacious and comfortable - quality hotel for a great price and the guy in the coffee shop downstairs on a sunday was an absolute DELIGHT!! didnt catch his name but fab coffee, fab service
  • Victoria
    United Kingdom United Kingdom
    Room decor was beautiful, comfortable lounger chair in room.
  • George
    United Kingdom United Kingdom
    Room was nice and clean and we were provided with a baby cot on request and the hotel even provided us with a nappy bin and a changing mat. Really impressed. Thank you
  • Linda
    United Kingdom United Kingdom
    Comfortable, clean room. Bed linen and towels of good quality. Soft furnishings tasteful. Breakfast offered lots of choice euth quality products well cooked and nicely presented.
  • Emma
    United Kingdom United Kingdom
    Lovely spacious, spotless rooms. Even had Sky Sports TV. Excellent location
  • Christopher
    United Kingdom United Kingdom
    The room was amazing and the vibe of the whole hotel was very relaxed.
  • Elaine
    United Kingdom United Kingdom
    Breakfast was very expensive are £21 per person per day although good quality and reasonable selection of items

Hotel surroundings

Restaurants

1 restaurant on site
  • Chez Mal Brasserie
    • Cuisine
      American • British
    • Open for
      Breakfast • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Malmaison Birmingham takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Cot always available
Free
3 - 11 years
Extra bed upon request
£30 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When travelling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.

Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.

Please note that the Spa facilities are open Monday to Sunday but no treatment available on Tuesdays apart from nail services. Spa use is available for hotel guests at a charge of 15 per person for two hours use starting from the 1st of June 2025 (includes robe and towel) additional laundry/towels are chargeable. Please bring your own slippers or flip flops and £1 coin for the lockers. Spa use is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00), it can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

- 0-4 years old: complimentary breakfast

- 5- 11 years old: breakfast charged at 50% of full price

- 12 and above: breakfast charged at full adult price.

Kids Dinner Menu is also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (GBP 30 per night) directly with the hotel.