About this property
This 4-star hotel is 150 metres from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a minibar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 300 metres from Custom House Station on the DLR (Docklands Light Railway).
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
Rafael
United States“Excellent Staff! But the rates are a little too expensive.”- Ailin
New Zealand“The room was spacious for the price and location. The check in and check out process went very smoothly. The hotel was clean and tidy overall. In the dining area you get a nice view of Docklands” - Gemma
United Kingdom“Amazing value for money. Room was clean and comfortable. The hotel and bar area was lovely and the breakfast was perfect with an amazing view. We chose this location to visit the friends experience which was a few minutes walk and there were a...” - Sophie United Kingdom“The location was perfect for work at the ExCel and the view was lovely”
Giulia
Italy“The hotel decor is very tasteful, from the reception to the rooms (and bathrooms). It has all the services you'd expect from a 4* hotel. The location is quite convenient, as it gives you direct access to the Excel centre, with some restaurants and...”- Joseph United Kingdom“Staff extremely friendly. Room was comfortable and clean. Breakfast was extremely pricey especially if you where taking a child. There should be a kids offer for breakfast.”
- Tracey United Kingdom“We were given an upgrade to an executive room upon arrival and a complimentary free drink. The room was lovely with a window that opened. It was in an ideal location for ExCel where we were going and so easy to reach by train.”
- James United Kingdom“Staff were excellent even entertained my 4 year old daughter.”
- Anne United Kingdom“Every member of staff was friendly and helpful spotlessly clean the room was lovely”
- Lewis United Kingdom“Ali on reception was amazing very friendly and was kind enough to offer us a free upgrade. This was unexpected but such a pleasant surprise.”
Hotel surroundings
Restaurants
- UPPER DECK
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Gluten-free
- THE UPPER DECK
- CuisineInternational • European
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
The fine print
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00).
Please note that the credit card used to book must be presented on arrival.
Pets can be accommodated for an additional charge of GBP 15.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
