You might be eligible for a Genius discount at A Hidden Gem in the Heart of Wells, Somerset. To check if a Genius discount is available for your selected dates sign in.

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About this property

Spacious Accommodation: A Hidden Gem in the Heart of Wells offers a spacious holiday home with two bedrooms and a living room. The property includes a terrace and free WiFi, ensuring a comfortable stay. Modern Amenities: Guests can enjoy an outdoor seating area, family rooms, and a fully equipped kitchen with a dishwasher and microwave. Additional amenities include a washing machine, fireplace, and a work desk. Convenient Location: Located 27 km from Bristol Airport, the property is also close to attractions such as Bath Abbey (34 km) and Longleat Safari Park (39 km). Reception staff speak English and Polish.

Distance in property description is calculated using © OpenStreetMap

Pass the Keys
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.7)


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

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Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Alastair
    United Kingdom United Kingdom
    The location is brilliant. Despite being accessed down an alleyway opposite a pub the only noise was from bell ringing practice. The whole place was better than we had expected.
  • Victoria
    United Kingdom United Kingdom
    Very, very lovely, old world cottage with a luxurious high spec. It is all really well thought through.
  • Tracey
    United Kingdom United Kingdom
    Lovely location. Beautifully renovated Everything needed apart from somewhere to sit and eat We were a couple and had no problem but if there were four people it would not be possible to either sit and eat or sit and just relax

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Host Information

Company review score: 8.2Based on 6,864 reviews from 1561 properties
1561 managed properties

Company information

Pass the Keys® is a Property Management Company managing many listings. Pass the Keys® provides a hotel standard of service for short-let properties. The property is professionally maintained and cleaned. We guarantee professionally cleaned linens and toiletries. We also provide 24/7 guest support and local personal service before and during your stay. The local community-based team of Pass the Keys® personally inspects the property and certifies the home has met Pass the Keys®’s Property Readiness Standard. Important: On behalf of our host at Pass the Keys we require guest verification, which is provided by Superhog. Upon confirming your booking, Superhog will reach out to the lead booker through a secure link, providing detailed instructions for verification. The online verification process requires a government-issued photo ID. Once verification is successfully completed, the check-in information will be provided.

Property information

This peaceful and stylish cottage is perfectly located right at the heart of this beautiful and historic city of Wells and is a perfect base for exploring the city and the many attractions that Somerset has to offer. Glastonbury, Cheddar, Weston-super-Mare, Bath and Bristol are our neighbours with in easy reach. Other things to note DURING YOUR STAY My property management team will be available 24/7 via Airbnb, email, or phone to provide any assistance my guests may need. Pass the Keys® is a Property Management Company managing many listings on Airbnb. The property is professionally maintained and cleaned, and professionally cleaned linens and toiletries are guaranteed. 24/7 guest support is also available before and during your stay. The local community-based Pass the Keys® team personally inspects the property on a regular basis to make sure the property has met Pass the Keys® Property Standard.

Neighbourhood information

Somerset, England, United Kingdom The Wells High Street is a vibrant and bustling area in the heart of Wells, Somerset. It is one of the most popular places to shop, eat and be seen in the city. It is well known for its wide range of independent stores and boutique shops, as well as its lively pubs and restaurants. The area is home to many of Wells’ most iconic attractions, including Wells Cathedral, the Bishop’s Palace and the famous Market Place. The area is also popular for its art galleries, independent cafes and its many cultural events and festivals. The neighbourhood is also home to several stunning parks and gardens, including the beautiful Victoria Park and the stunning Wells Green. It is also home to many of the city’s most popular tourist attractions, such as the Wells Museum and the Wells and Wookey Hole.

Languages spoken

English,Polish

Property surroundings

House rules

A Hidden Gem in the Heart of Wells, Somerset takes special requests - add in the next step!
Check-in
From 16:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £500 is required. The property charges this 7 days before arrival. That's about US$669. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 25
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

On behalf of our host at Pass the Keys, we require guest verification facilitated by Truvi. Upon confirming your booking, Truvi will contact the lead booker via a secure link, providing detailed instructions for the verification process. The online verification requires a government-issued photo ID and a credit or debit card. During this process, you may choose between a refundable GBP 500 deposit (plus GBP 10 transaction fee currency equivalent) or purchase a non-refundable damage waiver of GBP 40 (currency equivalent) to cover potential damages during your stay. Once the verification process is successfully completed, check-in information will be provided. If you opted in for a deposit, this will be refunded via credit/debit card after your stay, subject to an inspection of the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform A Hidden Gem in the Heart of Wells, Somerset in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

A damage deposit of £500 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.