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About this property

Situated in Pontypool, the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. It is just 5 minutes’ drive from Pontypool and New Inn Railway Station and it is 3 miles from Cwmbran Railway Station. The rooms boast a Freeview TV and tea and coffee making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool’s town centre boasts various restaurants, shops, and pubs. Best Western Pontypool Metro Hotel is just 9 km from Newport’s city centre.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
and
1 sofa bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Bronwen
    United Kingdom United Kingdom
    Very comfortable. Friendly staff..... .Quiet Room .......
  • Cheryl
    United Kingdom United Kingdom
    Everything. Friendly staff clean tidy rooms. Everything was good
  • John
    United Kingdom United Kingdom
    we like the location of the hotel coming from derbyshire on our way to tenby room ok plus the cooked breakfasant the cleanliness of the hotel
  • Ian
    United Kingdom United Kingdom
    Room was clean and comfy staff were friendly and location had easy access
  • Clare
    United Kingdom United Kingdom
    Polite receptionist. Clean and tidy. Good location.
  • Jolanta
    United Kingdom United Kingdom
    Perfect stay: clean room, quiet atmosphere, cozy bed, and welcoming staff. Highly recommended!!!
  • Beth
    United Kingdom United Kingdom
    The staff were amazing. Really easy to find. Excellent parking as well.
  • Shelagh
    United Kingdom United Kingdom
    Excellent shower. Comfy room lovely smooth cotton sheets. Very clean and a fan was provided,which was very useful. Food and drink available. Easy parking. Friendly staff. Good price.
  • Mark
    United Kingdom United Kingdom
    We got a lovely welcome and friendly smile as soon as we walked into the reception area to check in. Gemma was extremely attentive , and nothing was too much trouble, she explained everything really clearly. The breakfast was excellent, the...
  • Charlene
    United Kingdom United Kingdom
    Staff were accommodating as the twin room we booked needed to be set up for a birthday and also we needed to get ready for a festival and they couldn't do more to get us in our room as soon as possible as we were early.

Hotel surroundings

Restaurants

1 restaurant on site
  • Breakfast Room
    • Cuisine
      British
    • Open for
      Breakfast
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Best Western Pontypool Metro Hotel takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £0.01 is required on arrival. That's about US$0. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

When booking for 6 persons or more, different policies and additional supplements will apply.

Please inform Best Western Pontypool Metro Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of £0.01 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.