- Free WiFi
- Free parking
- Bath
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Luggage storage
- Heating
- Parking on site
You might be eligible for a Genius discount at Best Western Pontypool Metro Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Situated in Pontypool, the Best Western Pontypool Metro Hotel offers free Wi-Fi and free private parking. It is just 5 minutes’ drive from Pontypool and New Inn Railway Station and it is 3 miles from Cwmbran Railway Station. The rooms boast a Freeview TV and tea and coffee making facilities. The private bathrooms have complimentary toiletries and a hairdryer. Pontypool’s town centre boasts various restaurants, shops, and pubs. Best Western Pontypool Metro Hotel is just 9 km from Newport’s city centre.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Non-smoking rooms
- Facilities for disabled guests
- Restaurant
- Room service
- Free WiFi
- Family rooms
- Tea/coffee maker in all rooms
- Bar
- Breakfast

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Guest reviews
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Guests who stayed here loved
- Bronwen
United Kingdom
“Very comfortable. Friendly staff..... .Quiet Room .......” - Cheryl
United Kingdom
“Everything. Friendly staff clean tidy rooms. Everything was good” - John
United Kingdom
“we like the location of the hotel coming from derbyshire on our way to tenby room ok plus the cooked breakfasant the cleanliness of the hotel” - Ian
United Kingdom
“Room was clean and comfy staff were friendly and location had easy access” - Clare
United Kingdom
“Polite receptionist. Clean and tidy. Good location.” - Jolanta
United Kingdom
“Perfect stay: clean room, quiet atmosphere, cozy bed, and welcoming staff. Highly recommended!!!” - Beth
United Kingdom
“The staff were amazing. Really easy to find. Excellent parking as well.” - Shelagh
United Kingdom
“Excellent shower. Comfy room lovely smooth cotton sheets. Very clean and a fan was provided,which was very useful. Food and drink available. Easy parking. Friendly staff. Good price.” - Mark
United Kingdom
“We got a lovely welcome and friendly smile as soon as we walked into the reception area to check in. Gemma was extremely attentive , and nothing was too much trouble, she explained everything really clearly. The breakfast was excellent, the...” - Charlene
United Kingdom
“Staff were accommodating as the twin room we booked needed to be set up for a birthday and also we needed to get ready for a festival and they couldn't do more to get us in our room as soon as possible as we were early.”
Hotel surroundings
Restaurants
- Breakfast Room
- CuisineBritish
- Open forBreakfast
- AmbianceFamily friendly
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.



The fine print
When booking for 6 persons or more, different policies and additional supplements will apply.
Please inform Best Western Pontypool Metro Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of £0.01 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.