The City Hotel & Suites

–Excellent location - show map
+83 photos
Scored 9.2
Rated superb

Staff

9.8

You might be eligible for a Genius discount at The City Hotel & Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Offering free WiFi throughout the property, a sun terrace with a swimming pool and a shared lounge, The City Hotel & Suites is set in Rethymno Town. This 3-star hotel offers a tour desk and luggage storage space. The hotel features family rooms. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a shower, a hairdryer and a desk. At the hotel all rooms are equipped with a wardrobe and a private bathroom. The City Hotel & Suites provides an ironing service, as well as business facilities like fax and photocopying. Full breakfast buffet is served from 08:30 until 11:00. Popular points of interest near the accommodation include Archaeological Museum of Rethymno, Municipal Garden and Venetian Harbour. The nearest airport is Chania International, 68 km from The City Hotel & Suites, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool (Temporarily closed)
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Rethymno Town, this hotel has an excellent location score of 9.2

Breakfast info

Buffet

  • FREE parking!

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Availability

Prices converted to USD
We have no availability on our site for this property between Tue 4 Nov 2025 and Fri 7 Nov 2025

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and
1 sofa bed
or
1 double bed
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1 sofa bed
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Limited supply in Rethymno Town for your dates: 7 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Maria
Poland Poland
“New and modern building very close to the city center and old town of Rethymno. The staff was very friendly and accommodating. I 100% recommend it!”
Jenny
Australia Australia
“Close to the old town but big clean comfortable rooms.”
Seungyoon
South Korea South Korea
“There might be accommodations in Rethymno with better facilities than this. But finding a place with friendlier staff than here won't be easy. Thank you to all the staff members.”
Dávid
Hungary Hungary
“We would like to express our enormous thanks for Ms. Stauroti for her warm and courteous hospitality, smiles, she went above and beyond to ensure we receive a remarkable experience. The greetings and treatment from her was truly a honour. From the...”
Ginoska
North Macedonia North Macedonia
“Loved this hotel! I have spent 10 days there and everyone was so kind and helpful about everything! The location of the hotel is very good and quiet and yet you can easily go in the city center for 5 minutes. I would recommend going to Rethimno...”
Miguel
Portugal Portugal
“Very pleasant staying in Rethymno. Quiet hotel and well located. The staff ws great giving us very helpful informations. last but not least the BreaKfast was great with Cretian tasteful products. thank you for the parking reserved place just in...”
Kris
Belgium Belgium
“The personeel was amazing and so it was a great place to stay good breakfast, very naar the old city and the port.”
Stine
Denmark Denmark
“Very nice and comfy hotel. The sweetest staff, that was very helpful with what to see, and how to rent a car. Parking was available free in front of the hotel. The hotel breakfast was also very tasty with local product.”
Douwe
Netherlands Netherlands
“The rooms were clean, comfortable, quiet, and equipped with all the right accessories. However, above all, the staff was extremely friendly and helpful. We had a small issue with our room at the beginning of our stay, and the owner came straight...”
Rachel
Italy Italy
“Lovely modern hotel room, great size, large comfortable bed. Excellent shower. Quiet area and very close walk to a little supermarket. Pool area was in shade for most of the day which was great respite from the heat! Reception staff couldn't have...”

Hotel surroundings

House rules

The City Hotel & Suites takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children older than 16 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

16+ years
Extra bed upon request
€ 30 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please inform The City Hotel & Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Outdoor swimming pool is closed from Sat 1 Nov 2025 until Wed 1 Apr 2026

License number: 1106832