Hotel Neo Gubeng by ASTON

–Great location - show map
+15 photos
Scored 7.7
Rated good

Free WiFi

9.0

Property highlights

You might be eligible for a Genius discount at Hotel Neo Gubeng by ASTON. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Neo Gubeng by ASTON in Surabaya offers air-conditioned rooms with private bathrooms, work desks, and free WiFi. Each room includes a TV, electric kettle, and wardrobe, ensuring a pleasant stay. Dining Experience: The modern restaurant serves Asian cuisine, providing a variety of delicious dishes. Guests can enjoy meals in a relaxed and welcoming ambience, enhancing their overall dining experience. Convenient Facilities: The hotel features a paid airport shuttle service, 24-hour front desk, concierge, and housekeeping. Additional amenities include free on-site parking, bicycle parking, room service, and luggage storage. Prime Location: Located 14 km from Juanda International Airport, the hotel is close to attractions such as the Submarine Monument (17-minute walk), Gubeng Train Station (1.4 km), and Sharp Bamboo Monument (14-minute walk). Guests appreciate the friendly staff and comfortable rooms.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
Neo
Hotel chain/brand
Neo

  • Top location: Highly rated by recent guests (8.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Lenneke
Netherlands Netherlands
“I have stayed in many hotels in this price range in Indonesia and this hotel was the absolute best I've stayed in so far. Very comfortable bed, clean room, good air-conditioning, all was excellent.”
Ron
Netherlands Netherlands
“Good reception service, clean room. Functional tv with many English spoken channels, below translation”
Zakiyah
Indonesia Indonesia
“The room was spacious and clean, pretty good for the price. We loved our stay very much. The location is not right at the main street so it's pretty calm. Very close to everything. The staff were super nice as well.”
Joanne
Australia Australia
“Very nice hotel close to mall and very comfortable luxurious room . This is the only place I stay in when visiting surabya.”
Banny
Indonesia Indonesia
“Hotel minimalis yg asri dan bersih juga nyaman, dikemas menarik dgn tampilan orname-2 foto jadul surobojo, letak yg strategis dan mudah dijangkau”
G
Netherlands Netherlands
“Het was een prima verblijf. Tip: ik zou het restaurant veranderen in een steakhouse, aantrekkelijk voor gasten en dus een veel betere omzet.”
John
Australia Australia
“A very friendly boutique hotel, in a good quiet inner city location, close to numerous coffee cafes, including the famous Igor's, a great nearby gym and the railway station”
Azira
Indonesia Indonesia
“staffnya ramah dari tempat parkir smpai ke staff lobby. pokoknya gak ada yg gak baik tentang hotel ini cuma kurangnya gak ada mineral gratis botolan d kamar.”
Widanarni
Indonesia Indonesia
“Meskipun saya memilih kamar untuk 1 orang, namun fasilitasnya (handuk, sikat gigi, cangkir, gelas dan minuman sachet/gula) cukup untuk 2 orang”
Yuni
Indonesia Indonesia
“The staff was super nice, security was super warm, front desk and rsv are very fast. Room and bed were big, breakfast is ok. Location is near to everywhere!”

Hotel surroundings

Restaurants

1 restaurant on site
Coffeeology
  • Cuisine
    Asian
  • Ambiance
    Modern

House rules

Hotel Neo Gubeng by ASTON takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that the property requires a deposit pre-payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Neo Gubeng by ASTON in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.