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Experience world-class service at The Alena Resort a Pramana Experience

Offering an outdoor pool with sun terrace, The Alena Resort is located in Ubud, a 15-minute drive from Ubud Palace and Ubud Market. The resort offers free WiFi access throughout the premises and Guests also enjoy daily scheduled shuttle service from resort to the Ubud town Every room at The Alena Resort is fitted with air conditioning, a flat-screen TV with cable channels and a refrigerator. It's furnished with a four-poster bed with mosquito nets, a wardrobe, a desk and a dining table. Each room comes with an en suite bathroom. For extra comfort, guests are provided with a hairdryer, slippers, bathrobes and free toiletries. Guests can enjoy a meal at the restaurant or order room service to dine in privacy. Relaxing massages can be requested at the spa centre. The resort also offers a 24-hour front desk. The staff can arrange car rental, bike hire and airport transfer at a surcharge. Elephant Cave is 5 km from The Alena Resort, while Ubud Monkey Forest is 5 km from the property. Ngurah Rai International Airport is 23 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pramana Experience
Hotel chain/brand

Property highlights

  • Top location: Highly rated by recent guests (8.8)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American

Free parking available on-site

Activities:

  • Fitness centre

  • Spa and wellness centre

  • Hot tub/Jacuzzi


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 single bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Waqas
    Australia Australia
    Great place, lovely staff and top food. Couldn’t fault anything. We loved our stay withe Alena. They were very accommodating throughout our stay. 10/10
  • André
    Switzerland Switzerland
    We stayed at the Royal Villa and never expected that the name of the villa would reflect so perfectly the quality of treatment. The team headed by Dewa, made us feel like actual royals. Their sympathy and care was genuine and immense, and made us...
  • George
    Australia Australia
    Stayed in Arjuna villa. Fantastic room and pool was great. Room was exactly as pictured. Comfortable bed. Complimentary shuttle service into Ubud town centre was great. Staff very attentive and friendly, always checking in with us to ask for...
  • Gina
    United States United States
    The staff go above and beyond to provide a top- notch experience and continuously solicit feedback. The facilities like the sauna and gym are great to have, and my room was large and comfortable.
  • Christina
    United Kingdom United Kingdom
    The hotel was beautiful. Staff exceptional. Travelled with my pregnant daughter and they made such a fuss of her, it was lovely. Room 100%. Absolutely nothing I could fault
  • Miguel
    Portugal Portugal
    Excellent room and friendly staff, notably the drivers of the hotel
  • Thomas
    Italy Italy
    Everything was perfect during our stay at Alena resort, the manager Dewi has been extremely kind to us and all the staff were great.
  • Francesca
    United Kingdom United Kingdom
    The staff were very friendly and always happy to help. They organised our day trips around Ubud and we had an amazing private cooking class. Everything was very clean and well presented.
  • Pham
    Australia Australia
    Staff were friendly and resort had good facilities
  • Isabel
    Argentina Argentina
    Very beautiful hotel with Balinese-style design and great taste The place is gorgeous, a very good experience

Property surroundings

Restaurants

1 restaurant on site
  • Perantenan Restaurant
    • Cuisine
      American • Indian • Indonesian • Italian • Mexican • Pizza • Seafood • Australian • Local • Asian • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Alena Resort a Pramana Experience takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11 - 16 years
Extra bed upon request
Rp 600,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform The Alena Resort a Pramana Experience in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.