About this property

Elegant Accommodations: Lake Toya Tsuruga Resort HIKARINOUTA in Sobetsu offers a 5-star ryokan experience with a hot spring bath, spa facilities, sauna, and open-air bath. Guests enjoy a serene garden and a restaurant serving French and European cuisines. Comfortable Amenities: The resort features a fitness room, public bath, minimarket, and free WiFi. Additional facilities include a 24-hour front desk, family rooms, and free on-site private parking. Prime Location: Located 2.5 mi from Lake Toya and 68 mi from New Chitose Airport, the resort is near attractions such as Muroran (22 mi) and Usu Station (8.1 mi). The surrounding hot spring area enhances the relaxing atmosphere. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and scenic lake views, the resort ensures a memorable stay for all visitors.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Asian, Buffet

  • Free Private Parking Available On Site

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Shu
United States United States
Location was perfect Interior design and mood was very calm and relaxing Staff very kind and helpful Food was great Scenery was beautiful
Wang
United States United States
The location is okay but we love the food and service.
Yaacov
Israel Israel
Dinner and breakfast were amazing both French and Japanese. We are vegetarian so chef prepared special meals for us. The best rooms are in floors 3 and 4 where you have open view of the lake. We don’t recommend taking the deluxe rooms as there are...
Regina
United States United States
Tranquil and pristine. Staff were wonderful so very helpful. Beautiful surroundings very well kept. Just as advertised lake view.
Ernest
Singapore Singapore
Excellent attentive service, great food, clean and modern facilities and room.
Grace
United States United States
gorgeous location facing the Toya Lake, away from "downtown" hotels. Beautiful grounds and nice hotel decor. Wish there were two sinks in the bathroom.
Wai
Malaysia Malaysia
We chose the room with open onsen. Staff are friendly and speak good english. You are allowed to wear the slipper prepared by the hotel to walk the entire hotel. Dinner is carefully curated and offered local seasonal delicacies.
Li
Hong Kong Hong Kong
The staff are all very polite helpful friendly and pleasant.
Jan
United States United States
This hotel has a great view of lake Toya including walking distance to the lake. Breakfast was great that’s exceeding my expectation.
Dan
United States United States
Brand new luxury hotel in prime location with incredible views and fine dining

Area info

Restaurants

1 Restaurant On Site
Restaurant LUMIere
  • Cuisine
    French • European
  • Open for
    Breakfast • Dinner

House rules

Lake Toya Tsuruga Resort HIKARINOUTA takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroNICOSUCUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Toya Tsuruga Resort HIKARINOUTA of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property does not accommodate bachelor(ette) or similar parties.