About this property

Renovated in October 2017, Hakone Kyuan offers chic Japanese-style accommodation in Hakone. Free Wi-Fi access is available. Rooms are fitted with a flat-screen TV and air conditioning. There is also a refrigerator. Private bathrooms has a hot spring bath and a hairdryer. Some rooms have a mountain view. Extras include a DVD player. At Hakone Kyuan you will find free shuttle service and a 24-hour front desk. Other facilities offered include meeting facilities and a shared lounge. The property offers free parking. The ryokan is 300 m from Hakone Kowakien Yunessun , 600 m from Hakone Museum of Art and 700 m from Hakone Open-air Museum. Haneda Airport is 75 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.9)

    • Top pick by families with children

    • Free private parking available on-site

    • Open-air bath, ​Hot spring bath


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Availability

Prices converted to USD
We have no availability here between Fri 19 Sept 2025 and Mon 22 Sept 2025

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4 single beds
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2 single beds
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1 extra-large double bed
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2 single beds
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1 extra-large double bed
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2 single beds
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1 sofa bed
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Limited supply in Hakone for your dates: 30 four-star ryokans like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Katya
    United Kingdom United Kingdom
    Beautiful location, wonderfully friendly and attentive staff. The views are beautiful and the property offers a very authentic experience.
  • Isobel
    United Kingdom United Kingdom
    The staff were so accommodating and knowledgable, the food was delicious, our room was beautiful and the view was gorgeous.
  • Camilla
    Australia Australia
    Beautiful place which was very relaxing after Tokyo. Amazing food and service.
  • Nika
    United Kingdom United Kingdom
    This was our first stay at a traditional Japanese inn, and it exceeded all expectations. The private bath was absolutely perfect and the setting couldn't have been more serene. Both dinner and breakfast were excellent. My pescetarian diet was...
  • Madeline
    Australia Australia
    Rooms were fantastic, large and comfortable. Private onsen was a highlight. The food was incredible and whilst the location is a little out of the way, it’s easy to navigate if you’re prepared and the staff are extremely helpful in assisting you.
  • Anthony
    Canada Canada
    It was our only ryokan/onsen experience, and they really made it feel special: everything from the check-in procedure, to the rooms (and provided traditional clothing - even for our 2-year old) to the dinner, beds, and breakfast.
  • Kim
    Australia Australia
    The ryokan is traditional with a clear focus on quality of experience. Kaiseki experience was amazing as the chef seemed highly observant on our eating preferences. Nothing was overdone and I respected and admired the charm of this place. I...
  • Maria
    Spain Spain
    Relaxing, private, quiet, traditional Japanese (maybe they are not fluent in english but they communicate just fine!!) I loved its authenticity. The staff was extremely welcoming from the very beginning I couldn’t ask for more. I wish I had stayed...
  • Deborah
    United Kingdom United Kingdom
    An amazing experience from start to finish. We were advised beforehand that they couldn’t store luggage so we travelled light and arrived only 15 minutes before check in. The private onsen was quite an experience along with the Kaiseki dining...
  • F
    Australia Australia
    Beautiful relaxing stay and loved our private onsen! The dinner and breakfast food was amazing as well!

Property surroundings

Restaurants

1 restaurant on site
  • 宿泊者専用 食事会場
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

House rules

Hakone Kyuan takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUC Cash is not accepted

The fine print

Need-to-know information for guests at this property

When you reserve multiple rooms, please note that depending on the accommodation situation, you may not be able to dine in the same dining area.

To eat breakfast or dinner at the hotel, you must book a room including the meal. Meals cannot be ordered or requested at the property.

You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Guests arriving outside reception opening hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please inform Hakone Kyuan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.