- Houses
- Kitchen
- BBQ facilities
- Washing machine
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- Sauna
You might be eligible for a Genius discount at Phoenix Chalets by HHG. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Experience world-class service at Phoenix Chalets by HHG
Centrally located in Hakuba Village, Phoenix Chalets by HHG offers luxurious chalet-style accommodation with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an en suite bathroom with free toiletries, a bath and a hairdryer. At Phoenix Chalets by HHG, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- Free parking
- Free WiFi
- Restaurant
- Skiing
- Bar
- Breakfast
- Cot available on request
Property highlights
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Perfect for a 3-night stay!
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Situated in the best rated area in Hakuba, this property has an excellent location score of 9.0
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Top pick by families with children
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Free private parking available on-site
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Ski-to-door
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Public Bath
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Availability
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Guest reviews
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Guests who stayed here loved
- Teck
Malaysia“Very very responsive and professional service team” - Hoi
Hong Kong“The chalet is clean and spacious, and very well equipped with a proper gym and large kitchen. Also love the hot bath in the house which keeps warming the water up during a bath. Lots of spaces to hang around in groups. Staff are super helpful and...” - Hoi Hong Kong“The staff was very helpful with very quick response to our questions. The meals provided in the packages were fabulous. The whole chalet with new renovations was very clean.”
- Yuliya
Japan“Stunning huge well-equipped villa, a great location!” - Ting
China“The property is every bit true to its descriptions, spacious, clean, within easy access to the snow lift, restaurants and stores. The kitchen is very well equipped and all things in pristine and clean conditions. The manager, Miss Aya was...” - Rebekah
United States“Was worried at first about booking a chalet in Hakuba as we were coming by public transportation, but the hotel group's shuttle service and concierge were so helpful and we never felt like we needed our own car. Free pick up and drop off at the...” 
Ellie
Australia“Very spacious, 3 x bathrooms, large lounge room. has front porch. drying room. Heated floors were great, never needed the aircon in Winter. Aya the manager was incredible, deserves 6 stars, managed our daily transfers to ski area and restaurant...”- Wendy Australia“Great location, good to be near hotel as well. Gregs access to the slopes.good chalet for sure.”
- Alex Japan“This is a place I will definitely revisit and recommend to all my friends. They responded to our early check-in requests, as we arrived too early to avoid heavy traffic during the holiday season. The room is super clean, and the equipment is handy...”
- Richard Malaysia“The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive...”
Managed by Hakuba Hospitality Group
Company information
Property information
Neighbourhood information
Languages spoken
English,JapaneseProperty surroundings
Restaurants
- Mimi's Restaurant & Bar
- CuisineItalian
- Open forBreakfast • Dinner
- AmbianceRomantic
- Dietary optionsVegetarian
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Phoenix Chalets by HHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Quiet hours are between 21:00:00 and 08:00:00.
While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号, 長野県大町保健所指令6大保第11-20号
