About this property

Located at the top of the hill overlooking the sea, 熱海温泉 Relax Resort Hotel リラックスリゾートホテル offers luxurious resort accommodation with exotic Bali-inspired décor. Guests can enjoy rejuvenating beauty treatments at spa facilities or relax in hot spring baths. The hotel offers butler and concierge services to cater for each guest’s needs. All spacious rooms feature a balcony and views of ocean. They are equipped with Bali-made canopy beds and furniture, as well as a flat-screen TV and a well-stocked fridge. A DVD player, an air purifier and a hairdryer are also included. Some rooms come with an open-air hot spring bath on the balcony. Resort Hotel Relax’s 24-hour front desk offers free luggage storage services. The indoor hot spring baths and sauna can be used privately. A dedicated butler and an English-speaking concierge can take care of shoe shine, taxi hire and sightseeing arrangements. The hotel is a 5-minute drive away from JR Atami Station. Atami Plum Garden is a 10-minute drive away, and MOA Museum of Art is a 20-minute drive from the property. Organic & Natural Nine restaurant serves Japanese/Western breakfast and lunch meals, as well as delicately prepared course meals at night. The Lounge café offers refreshments and cocktails in a stylish ambiance.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Asian, American

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
2 double beds
2 single beds
1 extra-large double bed
2 double beds
2 single beds
2 double beds
1 large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Manuel
    Spain Spain
    The staff was incredibly supportive and very kind. The food is great! My room was very nice and comfortable
  • Andrea
    United States United States
    This hotel feels like being in Carmel California only it's Japan. It is very small and personal. All the rooms have an amazing view of the ocean here in Atami, which is cerulean blue. It is quiet and secluded and perfect for a romantic get away....
  • Ohno
    Japan Japan
    あひるとやぎが可愛い。 久々に泊まりましたが綺麗でアメニティもロクシタンで貸切風呂も無料。 素敵な本、インテリアにも癒されます。 お部屋が全部違うので何度訪問してもあきません。
  • Michael
    France France
    Chambre spacieuse, literie très confortable, onsen + sauna
  • Mei
    Japan Japan
    従業員の方のホスピタリティー溢れるご対応が素敵でした。お部屋も広くてゆったり過ごせました。また、レストランのご飯が地元の食材を使ったイタリアンで大変美味しかったです。また伺いたいホテルでした。
  • 堀川
    Japan Japan
    ロケーション、インテリア、全てちょうど良い。快適で、リラックス出来ました。 お料理も滋味深く華やかでおいしかった。 スタッフの方々も素敵で細やかなサービスをしてくださいました。 また来たいと思いました。
  • Yuzo
    Japan Japan
    素晴らしい眺望と、ホスピタリティに溢れた接客、朝食も安く美味しかった。ウェルカムドリンクまあり、満足
  • Caroline
    United States United States
    I decided at the last minute to have dinner at the hotel and the staff and chef were so kind to accommodate me - thank you!! Dinner was delicious. The whole stay was excellent. Clean, fresh, updated rooms too.
  • Watanabe
    Japan Japan
    お部屋からのロケーション、お料理の美味しさ、スタッフさん達のお心配り、全て期待以上のものでした!気候が良かったので、夜景や朝の海を見ながらの露天風呂が最高でした^_^
  • Samantha
    United States United States
    Great resort! I wish I had more time for a longer stay. The room was amazing, and the view is beautiful. The staff were all very friendly and accommodating. Dinner was also very good, and the customized embroidered napkin was a memorable keepsake....

Hotel surroundings

Restaurants

1 restaurant on site
  • organic&natural NINE
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Dinner
    • Ambiance
      Romantic

House rules

Relax Resort Hotel takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroNICOSUCUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests with a dinner-inclusive rate need to check in by 18:00. Please contact the hotel in advance if you are arriving later than 18:00.

Please inform Relax Resort Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.