Tensui Saryo

–Excellent location – show map
+118 photos
Scored 8.7
Rated excellent

Excellent location!

9.1
  • Mountain view
  • Free Wifi
  • Terrace
  • Balcony
  • Bathtub
  • Air conditioning
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

About this property

Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodations. The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients. Hakone Gora Park is 1640 feet from Tensui Saryo, while Hakone Open-Air Museum is 2953 feet away. The nearest airport is Tokyo Haneda International Airport, 46 mi from the property.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Hot spring bath
  • Free Wifi
  • Tea/Coffee Maker in All Rooms
  • Bar
Relo Hotels＆Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.1)

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Denise
United States United States
“We had a really relaxing stay at Tensui. The staff were very helpful and accommodating. Most importantly we appreciated the location and its proximity to the the Gora station, the Gora park, and stores. Having an osen in our room was such a treat!”
Randi
United States United States
“The hotel was super nice and exactly what we were looking for in Hakone Loved the footbath at the bar and the spacious traditional rooms. Also extremely conveniently located near the train station”
Hui
United States United States
“Excellent breakfast and Dinner. We all dress yukata like traditional Japanese ( free outfit) We had hot spring in our room which is so convenient.”
Jim
United States United States
“We had a full kaiseki meal plan. It was a great experience. Some reviewers complained about being limited to Japanese style items for breakfast, I can't say that I liked every item of the array of offerings but to me but the experience was...”
Adrian
United Kingdom United Kingdom
“After spending hours looking at 30+, 8* and above rated ryokans in Hakone and struggling to make a decision because none really appealed to me, especially because a lot of the photos show issues with cleanliness / maintenance with the bathing...”
Andrea
Brazil Brazil
“Loved the amazing breakfast. The Japanese style bedroom with the stone bath overlooking the beautiful scenery of the city and mountains was breathtaking. Location is perfect just a few steps from the Gōra Station and cable car.”
Variya
Thailand Thailand
“I like free flow drink of wine/ sake/ juice in the evening. They provided one free drink at the bar. There were public onsen (indoor and outdoor), private onsen and hot ceramic room. The room was comfy and had all amenities. Yukata was provided...”
Vanessa
United States United States
“Relaxing and perfect location, very near train station.”
Alva
United States United States
“The views were awesome. The room was good. The bar was also very nice.”
Marissa
United States United States
“Great location and nice facilities. I definitely recommend a room with a private onsen and mountain view, I spent all of my chill time on the balcony. The Japanese style room is nice, spacious, and comfortable. The Japanese style breakfast was...”

Host Info

Company review score: 8.5Based on 12,188 reviews from 44 properties
44 managed properties

Property info

Located in Gora, Hakone, surrounded by the magnificent nature of the four seasons, this hot spring inn has a total of 34 rooms, and is based on the concept of "playing with the beauty of Japan." As soon as you open the door, you will be greeted by the footbath cafe and bar [Matsuyoi]. The luxurious setting that only a long-established inn can offer will invite you into an extraordinary space. The open-air bath, where 100% hot spring water is poured directly from the source, shines emerald green during the day and turns milky white at night. In the free private bath, you can look up at the night sky and enjoy the sparkling stars. All detached rooms have an open-air bath at Kiga Onsen. Enjoy a relaxing time with a spectacular view of Mt. Daimonji in Hakone. For the food, we will prepare a kaiseki dish that can be enjoyed with all five senses, along with Japanese hospitality.

Neighborhood info

It is about a 3-minute walk from Gora Station. It is about a 10-minute walk to Gora Park. It is one stop to the Hakone Open-Air Museum. It takes about 17 minutes to get to Owakudani by cable car and ropeway. In addition, Gora Station is where you can take the "Sightseeing Bus" that takes you around the main tourist spots of Hakone, making it the perfect location for exploring all of Hakone.

Languages Spoken

English,Japanese

Area info

House rules

Tensui Saryo takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 06:00
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverNICOSUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 9:00 AM.

The fine print

Must-know information for guests at this property

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.

Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tensui Saryo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 09:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.