Sustainability certification

DoubleTree by Hilton Almaty

–Great location - show map
+31 photos
Scored 7.9
Rated good

Free Wifi

8.9
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

About this property

Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-center. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi. Guests can use the spa and wellness center with an indoor pool, and sauna, as well as a bar. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a kettle, a bath or shower, a hairdryer and a wardrobe. At the hotel every room is equipped with a private bathroom with free toiletries. A continental breakfast is available daily at DoubleTree by Hilton Almaty. The accommodations also provides a business center and guests can use the fax machine and photocopier or use the on-site ATM machine at DoubleTree by Hilton Almaty. Kasteev State Museum of Arts is 1.1 mi from the hotel, while Kazakhstan Independence Monument is 1.4 mi away. The hotel is 11 mi from Medeo and 15 mi from Shymbulak. The nearest airport is Almaty International Airport, 11 mi from DoubleTree by Hilton Almaty.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
and
1 king bed
1 king bed
2 twin beds
2 twin beds
and
1 king bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ussal
Turkey Turkey
“This is a reasonably priced nice hotel in Almaty. Staff is helpful. They found a bandaid for me at 11 pm from a pharmacy -- these type of quick fixes are not easy in post Soviet countries.”
Nazik
Turkmenistan Turkmenistan
“The property is located well and has all necessary facilities. Staff is very friendly and helpful.”
Ellesheva
United Kingdom United Kingdom
“Lovely hotel. Small issues were: it's not visible from the street so every time we walked back to it we had difficulty finding the entrance can't do it without a map even if you're on the right street. Had an issue with using the stairs instead of...”
Igoris
United Kingdom United Kingdom
“Would I stay again? Yes. Welcome: Standard hotel reception and concierge experience. Staff: Friendly and supportive, as typically expected in hotels. Location: Very central and convenient. Hotel Area: Located within a residential district,...”
Ibrahim
United Arab Emirates United Arab Emirates
“Very good location, staff very good , everything was good.”
Syed
Saudi Arabia Saudi Arabia
“Rooms were equipped with every requirement like shoe polish and full toiletries, iron and table. Everyday cleaning and changing bed covers”
Fariha
India India
“I had a wonderful stay with my mother and daughter. The room was fantastic with view of the mountain. The night manager was a wonderful gentleman who gave us cookies on arrival to the property and on our departure. The restaurant recommendations...”
Amalie
United Kingdom United Kingdom
“Loved the pool and that it had a special pool for children.”
Ilker
Turkey Turkey
“They have spacious and clean rooms. Dimitri was helpful for check in operations. Only hotel in Almaty which has hygiene shower in the toilets.”
Slim
United Kingdom United Kingdom
“Staff is lovely and the room was super comfortable with an amazing view of the tan chien mountains . WiFi was fast”

Hotel area info

Restaurants

2 Restaurants On Site
Aurum
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
Roof garden
  • Cuisine
    International
  • Open for
    Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegan • Gluten-free

Amenities of DoubleTree by Hilton Almaty

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Family rooms
  • Spa
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

DoubleTree by Hilton Almaty takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of KZT 50,000 is required on arrival. That's about $95. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
KZT 20,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
KZT 20,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of KZT 50,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.