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About this property
Comfortable Accommodations: BOK21 - Hotel en Cancun in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries.
Convenient Facilities: Guests can relax on the terrace or balcony with garden or city views. The hotel provides free on-site private parking, a 24-hour front desk, and a tour desk.
Prime Location: Located 16 km from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (12-minute walk) and Cancun Bullfight Ring (less than 1 km).
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Guest reviews
Categories:
Staff
8.7
Facilities
8.1
Cleanliness
8.3
Comfort
8.5
Value for money
8.7
Location
8.7
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
K
Khaled
United Kingdom
“Location , service, facilities and budget friendly.”
M
Myriam
France
“I had a super late check in (4am) and they were accommodating.
Also the lady at the front desk gives great tips !
Thank you”
S
Stephen
United Kingdom
“This property is in a good location. I walked from the bus station to it. It is close to a walmart, starbucks & a 1 mile walk to the beach.”
Dioné
South Africa
“Bok21 was a great place to stay. It is conveniently located close to the ADO bus station and a supermarket. It's a bus ride to the beach and you can jump on the bus outside the hotel. The receptionist is very kind, friendly and helpful. The bed is...”
Ieuan
United Kingdom
“Perfect location
Friendly helpful staff
Comfortable
Balcony
Not expensive”
D
Dmitry
Spain
“Highly recomend this hotel. Very thankful for the early check in, it helped me a lot. The room was big with a balcony. Good location makes it easily accesible to the beach area by bus or by taxi. Generally have a very positive impessions after...”
D
Darren
United Kingdom
“The hotel is in the perfect location with large rooms and clean, the staff here are very nice people and helpful, I would 100% recommend staying here and I look forward to returning here in the future 😀”
S
Senga
Hong Kong
“Located in Cancun Centro, 15 mins walk to the ADO terminal, 5 minutes to the supermarket. Easy to walk to Tulum Ave. Many money exchanges and restaurants nearby.
The room is spacious. Water is hot. Bed is big.
The two ladies staff were very nice...”
Jakub
Poland
“We have stayed just for 1 night after arriving very late to Cancun by plane. The lady at the reception was very nice, welcoming and helpful. There was a free parking. The price was good and the bed was very very comfortable, too bad we had to get...”
189615872
Italy
“Quiet room, comfy bed in a large bedroom.
Nice staff”
Hotel surroundings
House rules
BOK21 - Hotel en Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 15:30
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about US$54. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
A surcharge of MXN 200 per person, per day, applies for each additional guest you wish to add to your booking.
A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
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United Kingdom“Location , service, facilities and budget friendly.”
France“I had a super late check in (4am) and they were accommodating. Also the lady at the front desk gives great tips ! Thank you”
South Africa“Bok21 was a great place to stay. It is conveniently located close to the ADO bus station and a supermarket. It's a bus ride to the beach and you can jump on the bus outside the hotel. The receptionist is very kind, friendly and helpful. The bed is...”
Spain“Highly recomend this hotel. Very thankful for the early check in, it helped me a lot. The room was big with a balcony. Good location makes it easily accesible to the beach area by bus or by taxi. Generally have a very positive impessions after...”
Hong Kong“Located in Cancun Centro, 15 mins walk to the ADO terminal, 5 minutes to the supermarket. Easy to walk to Tulum Ave. Many money exchanges and restaurants nearby. The room is spacious. Water is hot. Bed is big. The two ladies staff were very nice...”
Jakub
Poland“We have stayed just for 1 night after arriving very late to Cancun by plane. The lady at the reception was very nice, welcoming and helpful. There was a free parking. The price was good and the bed was very very comfortable, too bad we had to get...”
Italy“Quiet room, comfy bed in a large bedroom. Nice staff”
