Casa Chukum - Hotel Boutique

–Excellent location – show map
+73 photos
Scored 9.3
Rated wonderful

Staff

9.8

You might be eligible for a Genius discount at Casa Chukum - Hotel Boutique. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Elegant Accommodations: Casa Chukum - Hotel Boutique in Bacalar offers a 5-star experience with a sun terrace, garden, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a bar, and complimentary bicycles. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and garden or pool views. Additional amenities include a lounge, games room, and family rooms. Private check-in and check-out, a 24-hour front desk, and concierge service ensure a comfortable stay. Dining Options: A buffet breakfast with local specialties, warm dishes, and fruits is available. The hotel also offers a coffee shop and room service. Prime Location: Located 22 mi from Chetumal International Airport, the hotel is praised for its attentive staff and beautiful garden. Guests appreciate the convenient location and proximity to local attractions.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Room service
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Buffet

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
1 full bed
2 full beds
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Morgan
United States United States
“Very friendly staff and well-kept stylish hotel close to many restaurants in Bacalar. The room was spacious and clean and everything was perfect.”
Leticia
United States United States
“We loved how helpful the staff were. We enjoyed the rooftop terrace and that there was plenty of parking nearby.”
Jessica
Canada Canada
“It’s such a lovely decorated hotel. The owner Mario is super friendly as well as Amanda who checked us in. Location is just steps away from the lagoon.”
Andrea
Mexico Mexico
“The breakfast was great for a similar price of any restaurant outside, the staff was incredibly nice and helpful.”
Fernando
United States United States
“Location is perfect - close to downtown, to lagoon entrance and to restaurants- but at the same time in a quiet area”
Adi
Israel Israel
“The best hotel we stayed at in Mexico! From the moment we arrived, we were warmly welcomed – especially by Pablo, who was super kind, patient, and gave us all the information we needed about the hotel and the area. The hotel itself is...”
Monica
United States United States
“The staff are amazing they are very helpful with helping guests navigate Bacalar. They made me and my family feel welcome and special honored guests. The service is amazing each of the staff take on the role of a concierge service. They even...”
Jennifer
United States United States
“Great location, walkable to the lagoon, the main square and good restaurants. Rooms were quiet, beds were comfortable and the staff was super helpful and kind.”
Nevada
United States United States
“Location, staff, restaurant on site, help with booking tours and other things”
Alfredo
Mexico Mexico
“The hotel is stylish, and truly represents the heart of Mexico.”

Hotel area info

Amenities of Casa Chukum - Hotel Boutique

Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Room service
  • Bar
  • Breakfast

House rules

Casa Chukum - Hotel Boutique takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash