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About this property

Located 10 minutes from downtown Puerto Vallarta by car, this adults-only hotel is a 10-minute walk from the public beach. It features a rooftop pool and bar and on-site restaurants. The rooms at Casa Doña Susana are equipped with a refrigerator and cable TV. An electronic safety deposit box is provided and room service is available. This Puerto Vallarta hotel offers concierge services and a 24-hour currency exchange. A terrace solarium is located on the property which provides a panoramic view of the city. Puerto Vallarta International Airport is 10 minutes from Casa Doña Susana. The Vallarta Marina Golf Club is less than 15 minutes from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Puerto Vallarta, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Buffet


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Availability

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Room type
Number of guests
 
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Shaw
    Canada Canada
    Good location. Classic old design hotel. Great location. Clean
  • Elizabeth
    United States United States
    We really like the pool area and the staff at the snack bar was exception. The rest of the staff was very good also. The place was kept very clean.
  • Michael
    United States United States
    This hotel has a fantastic location, just a short stroll from the beach and surrounded by nice restaurants. The inviting rooftop pool offered nice views, especially at sunset. The check-in process was smooth, and the staff were incredibly friendly,
  • Ashleyvictoria
    Canada Canada
    The room was big and beautiful, very enjoyable. My bed was comfy and very large. Everyone was super friendly and the location was very close to shops and restaurants. Pools where very clean and nice facilities.
  • Greg
    Canada Canada
    Rustic, authentic, comfortable, and staff were awesome, great folks! Pool on roof was fun too
  • Denise
    United States United States
    First time I stayed there and it was wonderful. The concierge, Lamar, was exceptional and she went above and beyond my expectation. The entire staff was friendly and helpful. It was very clean and comfortable. Convenient location. I plan to...
  • Jorge
    Mexico Mexico
    Llega a Casa Doña Susana es como llegar a tu hogar; todas las personas son muy amables, y aunque llegamos temprano nos dieron la habitación; el menú del restaurante siempre tiene opciones para todos y el nuevo bar en la terraza resulta muy cómodo...
  • José
    Mexico Mexico
    Excelente servicio de alimentos y la ubicación del hotel es la ideal porque esta en playa los muertos, muy cerca del malecón, del muelle y de otros atractivos turísticos de Puerto Vallarta
  • Silvia
    Mexico Mexico
    Todas las áreas muy limpias, la alberca en el 4to piso muy tranquila y una vista muy bonita, el personal muy amable y muy servicial. La habitación muy equipada con estufa, Refri y todo lo necesario para cocinar, solo faltó una cafetera. La cama...
  • Clarissa
    Mexico Mexico
    La cercanía y uso de instalaciones del hotel los arcos.

Hotel surroundings

Restaurants

1 restaurant on site
  • Mi Pueblito
    • Cuisine
      Mexican

House rules

Casa Doña Susana takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests with an all-inclusive rate can enjoy food and drinks in the Hotel Playa Los Arcos next door.