Hotel Boutique Casa Isabella

–Great location - show map
+45 photos
Scored 9.3
Rated superb

Staff

9.4

You might be eligible for a Genius discount at Hotel Boutique Casa Isabella. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodations: Hotel Boutique Casa Isabella in Tepoztlán offers adults-only rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, free WiFi, and modern amenities. Exceptional Facilities: Guests enjoy a swimming pool with a view, sun terrace, and free bicycles. The hotel features a restaurant, bar, and outdoor fireplace, complemented by a lush garden and outdoor seating areas. Dining Experience: The romantic restaurant serves international cuisine with local specialities, vegetarian, vegan, and gluten-free options. Breakfast includes full English or Irish, while brunch, lunch, dinner, and high tea are available. Convenient Location: Located 90 km from Benito Juarez International Airport and 31 km from the Robert Brady Museum, the hotel provides easy access to local attractions. Free on-site private parking and a tour desk enhance the stay.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • 2 restaurants
  • Non-smoking rooms
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Property highlights

  • Top location: Highly rated by recent guests (8.0)

  • Great Food: Meals here are highly recommended

Breakfast info

Full English/Irish

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Andres
Mexico Mexico
“Superó expectativas, es una pequeña hacienda con solo 9 habitaciones, decoradas con muy buen gusto y unos espacios exteriores que nos faltó tiempo para disfrutar”
Dominguez
Mexico Mexico
“Es la segunda vez que lo visitamos, buen lugar para desconectarse.”
Sánchez
Mexico Mexico
“Amplio, la comida increíble, el personal muy atento”
Martha
Mexico Mexico
“La decoración del lugar es excepcional. Todos los espacios que ofrece están cuidadosamente pensados, y se agradece mucho el esfuerzo que hacen. Es la opción si lo que quieres es retirarte del ajetreo de una ciudad, sin ruido que lo rodeé.”
Priscila
Mexico Mexico
“El hotel es precioso , lleno de colecciones antiguas, el concepto de comunicación por radio y poder comer en diferentes mesas lindas que hay por todo el hotel, la tranquilidad, el personal , muy recomendado para desconectarse y descansar, el...”
Paola
Mexico Mexico
“El hotel es muy bonito, antiguo y tiene un sello muy único. El servicio es super amable y te hacen como sentirte en casa, el tema está en que como te llevan los consumos por todos lados del hotel ya que no tienen un espacio definido como un...”
Monserrat
Mexico Mexico
“La tranquilidad del lugar excelente para descansar”
Patricia
United States United States
“Very secluded, exclusive, beautiful building and surroundings, quiet, outstanding service. In particular Yameli, she was amazing!”
López
Mexico Mexico
“La comida rica, la atención súper personalizada, la decoración, la cama cómoda, la tranquilidad, el poder comer en cualquiera de las terrazas, la arquitectura, las toallas y productos de limpieza. Y los masajes son supremos. Recomiendo el holístico.”
Maria
Mexico Mexico
“El desayuno incluido esta muy bueno. Los alimentos no estan icluidos pero son de buena calidad y presentación. El lugar es para descanso y relajamiento, no hay mas que hacer cerca de ahi.”

Hotel surroundings

Restaurants

2 restaurants on site
CASA ISABELLA
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Dietary options
    Gluten-free
Restaurante #2
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Romantic
  • Dietary options
    Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hotel Boutique Casa Isabella takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Boutique Casa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.