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About this property

Comfortable Accommodations: Club Cenotes Tulum in Balchéil offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a kitchenette, washing machine, and free toiletries. Dining and Leisure: The family-friendly restaurant serves Mexican cuisine with vegetarian options. Guests can enjoy brunch, lunch, dinner, and cocktails in a welcoming atmosphere. The hotel features a year-round outdoor swimming pool, garden, and bar. Convenient Location: Located 34 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (8.7 mi) and Xel Ha (3.1 mi). Free WiFi is available throughout the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 twin beds
and
2 queen beds
1 bunk bed
1 bunk bed
Bedroom
1 queen bed
Living room
1 sofa bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Jossa
    Mexico Mexico
    El lugar está bonito, sencillo pero cómodo. La atención del personal excelente servicio esos nos gusto. El mejor lugar y el mas cercanos a los cenotes. Excelente ubicación para ver los cenotes.
  • Marina
    Mexico Mexico
    Очень радушный персонал, внимательный, большая территория, чисто, ухоженно, большой, глубокий бассейн, завтрак был достаточный. Сами номера- это приспособленные бывшие вагоны, внутри все чисто, телевизор, постель была удобной, белье чистое. Не...
  • Jose
    Mexico Mexico
    El lugar,su vegetación,su iluminación nocturna,cortesía del dueño y de su personal
  • Leticia
    Mexico Mexico
    Me impresionó el restaurante, la comida es excelente! El servicio es atento y la limpieza es impecable. La alberca es muy bonita y las habitaciones son cómodas y limpias. Muy buena relación calidad-precio. ¡Recomendado!
  • Angelica
    Mexico Mexico
    El desayuno a la carta muy rico y la ubicación privilegiada junto a los cenotes
  • Anonymous
    Mexico Mexico
    La alberca es bonita, las instalaciones muy amplias, tienen aire acondicionado y el personal es muy amable Incluye desayuno y tiene un área con horno de microondas, agua, té, etc.
  • Anonymous
    Mexico Mexico
    La ubicación es excelente ya que se encuentra a pie de carretera que va de tulum a Cancún, y de Playa del Carmen a tulum. El wifi llega en todas partes, la señal de celular también llega bien, la alberca grande y muy fresca, las instalaciones...

Hotel area info

Restaurants

2 Restaurants On Site
  • NUEVO ARRECIFE MAYA
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Restaurante #2

    No additional info available

House rules

Club Cenotes Tulum takes special requests – add in the next step!
Check-in
From 1:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
VisaCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Club Cenotes Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.