Company information
Hi, we are Riviera Rentals. We’re a friendly group of passionate hosts and our goal is to make sure you have a wonderful experience, from the moment of your first inquiry to the moment you check out with a big smile and amazing memories. If you have any questions please don't hesitate to drop us a line. We are open day and night so we will get back to you as soon as possible! By the way, we also speak Spanish!
Property information
- New complex, walk everywhere + amenities: roof pool, gym, sauna, massage room & BBQ
To use the condo amenities like the sauna, gym, jacuzzi and/or BBQ grill, you need to make a reservation at reception. For the BBQ, there’s a 500 peso deposit that is returned as long as you clean the BBQ adequately when finished using it.
Electricity is included for stays of fewer than 28 nights. For stays of 28 nights or more, you’ll need to pay for electricity usage from day 1 of your arrival at 5 pesos/KWh consumed. The meter will be checked on the day of arrival and again on departure. Please be conscientious of what you consume and always turn off lights and the AC before leaving as it consumes the most.
We provide essentials like toilet paper, soap, shower gel, shampoo, paper towels, trash bags, and dishwashing soap to get you started. Just note that these starter items are not replenished.
There is no daily cleaning, but if you’d like to have the place cleaned for an additional charge, just let us know in advance.
Guests will be requested to sign a Rental Agreement upon booking confirmation.
A security deposit may be required before arrival or at check-in, subject to the booking platform used to make the reservation. This fee is charged as a credit card transaction and refunded after check-out, provided all terms are met.
For security purposes and to prevent fraudulent credit card transactions, we will request that the guest upload a selfie picture holding a Government Photo-ID matching the name on the credit card used to make the reservation.
Pack 'n play is subject to availability, and there is an extra fee of 10 USD per night.
We provide essentials like toilet paper, soap, shower gel, shampoo, paper towels, trash bags, and dishwashing soap to get you started. Just note that these starter items are not replenished.
Neighbourhood information
The condo is located in the heart of downtown Playa, about a 10-15-minute walk (4 blocks) to 5th Ave. and one more block to the beach. Stroll the famous 5th Ave pedestrian walk street and encounter restaurants, bars, boutique and souvenir shops, malls, street performers and loads of people-watching! You’ll also be just ½ block from 30th Ave, with lots of “local” shopping and services, including a Super Walmart (just a 5-minute walk away). Or shop the vibrant open-air malls up and down 5th Ave like Paseo del Carmen, Quinta Alégria and the shops at Calle Corazón. You'll also be just a 15-minute walk to the Cozumel Ferry Dock - where you can take a 35-40 minute ferry ride to visit this beautiful, crystal water island.
And here are some of our local restaurant recommendations:
- El Fogón (Best authentic Mexican tacos in town!)
- Osteria de Roma (Italian)
- Yum Yum by George (Thai/Asian fusion)
- Mu Burgerhouse (Gourmet burgers)
- Eat Bar (Mediterranean)
- WOW Café (for coffee & light eats)