Crowne Plaza Toluca - Lancaster by IHG

–Great location - show map
+72 photos
Scored 8.9
Rated excellent

Staff

9.1
  • Free Wifi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

About this property

Set less than 0.6 mi from Toluca’s center, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Joerg
Mexico Mexico
“Fast check in ! Thanks to Frida for being very attentive and helpful all the way !!!”
Javier
United States United States
“Cool staff ,quiet place ,relaxing and really nice facilities”
Claudia
United States United States
“The hotel is clean, comfortable and the staff is amazing”
Garcia
United States United States
“Pro - Easy to go to Mexico City Con - Noisy outside of the hotel”
Victoria
Mexico Mexico
“Excellent service, very comfortable room, amazing breakfast”
Risha
United States United States
“We came to visit and attend the Hell and Heaven Metal Festival. We had a wonderful time and cannot be more thankful for Mario the hotel concierge. He went above and beyond and made our stay absolutely fantastic”
Jorge
Mexico Mexico
“Room was good and clean the only downside is the carpeted floor”
Joerg
Mexico Mexico
“LA bienvenida en la recepción fue excelente. Gracias a Frida para ser tan atento, amable y profesional. Recordando personas y cambiar idiomas entre inglés y español es maravilloso. Hasta pronto !!!”
Iris
Mexico Mexico
“Muy cómodas las habitaciones y limpias Muy bueno su restaurant y el servicio. Excelente de su personal muy atentos”
Manuel
Mexico Mexico
“La atención del personal, haciendo mención especial al restaurante: mesero Anas”

Hotel area info

Restaurants

1 Restaurant On Site
Antibes
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Crowne Plaza Toluca - Lancaster by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
MXN 500 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.